Feral Heart

Help & Guidance => Game Help => Topic started by: 20nickelback12 on November 09, 2015, 10:58:05 pm

Title: Account Problems?
Post by: 20nickelback12 on November 09, 2015, 10:58:05 pm
So, I logged onto this account earlier today, and everything was going smoothly. Then, I got disconnected from the server and now every time I try to log onto any character with this account, I get in but then it gives me a message saying 'FeralHeart.exe has stopped working.' I've logged onto a different account, and everything is fine on there. Is there any way I can get this problem fixed?

Thank you in advance!
~Nickel
Title: Re: Account Problems?
Post by: Enoki on November 09, 2015, 11:29:25 pm
Hmm, that be very strange. Ye say 'tis on every character on the one account but the other works fine on said computer? 'Ave ye tried making a new character on the account that is 'aving the issue? Ye 'aven't been banned, 'ave ye? We aren't supposed to speak of bans, but if ye were, this could be why ye cannot log into the game on that account.

It could just be that ye need to send y'er characters home. Doing this sends ye to Lonely Cave by default, or the selected spot that ye may 'ave set y'er home to. Head up to the top right hand corner of the site and log in. Then, head to y'er User Panel, select a character and send it home. Try logging into the account and play on the character ye sent home. Let me know if this fixes y'er issue!

Other than that, it could be a server glitch.
Title: Re: Account Problems?
Post by: PrettyReckless on November 09, 2015, 11:51:25 pm
Title: Re: Account Problems?
Post by: 20nickelback12 on November 10, 2015, 12:02:41 am
I have discovered that the problem appears to be localized to Flourite Plains, and that the game crashes when I arrive there. But, still, why just that account? And, PrettyReckless, I have an American keyboard, so none of those keys are a problem~
Title: Re: Account Problems?
Post by: Enoki on November 10, 2015, 12:10:03 am
Hmm, it could be just dumb luck. There are a lil' over half the population spaces taken in Flourite Plains, 168/300, so there really shouldn't be much of a lag problem. Ye may just need to restart y'er computer to refresh y'er instance of FH.
Title: Re: Account Problems?
Post by: PrettyReckless on November 10, 2015, 12:13:09 am
You could also try reducing lag by turning off water reflection if you have it activated, it might give you more luck getting into Fluorite.

You can find it in Options > Video > Water Reflection.
Title: Re: Account Problems?
Post by: 20nickelback12 on November 10, 2015, 12:23:06 am
Looks like your suggestion is working so far, PrettyReckless. Thank you both so much for your assistance, I really appreciate it!
Title: Re: Account Problems?
Post by: Enoki on November 10, 2015, 12:24:56 am
Ah, fantabulous! Glad things be workin' f'er ye now. Cheers to Ressy f'er thinking of such. +floof
Title: Re: Account Problems?
Post by: PrettyReckless on November 10, 2015, 12:53:49 am
Glad to hea it worked. c: I s'pose a staffy can lock this now.~