Feral Heart

Help & Guidance => Game Help => Topic started by: LunaLovesLife on November 30, 2015, 03:17:26 am

Title: Cant connect to game.
Post by: LunaLovesLife on November 30, 2015, 03:17:26 am
I cannot for the life of me connect to the game. I have used the method many times. I still get the "Cant connect to the front server" msg.

Before anyone asks, No, im not multi-tabbing, yes im typing my password and username in right, yes I have the page to connect to the game open as I try to connect.

EDIT: Proof that I am doing it correctly http://imgur.com/Izz2veA (http://imgur.com/Izz2veA)
Title: Re: Cant connect to game.
Post by: LunaLovesLife on November 30, 2015, 03:44:14 am
Do I need to Record what Im doing just to get some sort of an answer?...
Title: Re: Cant connect to game.
Post by: Preach on November 30, 2015, 03:45:09 am
Well guys the game is back

Login here
http://feral-heart.com/login/ (http://feral-heart.com/login/)

Make sure you keep that web page and browser open during the time you play FH

Then open your game and your all good.

I'll give you a better update tomorrow.

Night

Raz
Title: Re: Cant connect to game.
Post by: WolfyKurai on November 30, 2015, 03:48:37 am
I'm having the same problem as well :/
Title: Re: Cant connect to game.
Post by: Preach on November 30, 2015, 03:50:24 am
Make sure you keep that web page and browser open during the time you play FH

Then open your game and your all good.
Title: Re: Cant connect to game.
Post by: LunaLovesLife on November 30, 2015, 03:51:32 am
Make sure you keep that web page and browser open during the time you play FH

Then open your game and your all good.

I can tell you didnt click the pictured proof that I have been doing everything correctly...
Title: Re: Cant connect to game.
Post by: Hooli on November 30, 2015, 03:54:29 am
Hi, Luna.
Sorry about these problems you're having.
Have you tried another web browser?
Title: Re: Cant connect to game.
Post by: LunaLovesLife on November 30, 2015, 03:57:33 am
Hi, Luna.
Sorry about these problems you're having.
Have you tried another web browser?


I do not own any other web browsers, other then my google crome. I uninstalled Internet Explorer due to it being an awful browser to begin with. Do you have any recommendations ?
Title: Re: Cant connect to game.
Post by: Hooli on November 30, 2015, 03:59:26 am
Hi, Luna.
Sorry about these problems you're having.
Have you tried another web browser?


I do not own any other web browsers, other then my google crome. I uninstalled Internet Explorer due to it being an awful browser to begin with. Do you have any recommendations ?

You could always try using Mozilla Firefox. (https://www.mozilla.org/en-US/firefox/new/)
Title: Re: Cant connect to game.
Post by: LunaLovesLife on November 30, 2015, 04:05:04 am
Hi, Luna.
Sorry about these problems you're having.
Have you tried another web browser?


I do not own any other web browsers, other then my google crome. I uninstalled Internet Explorer due to it being an awful browser to begin with. Do you have any recommendations ?

You could always try using Mozilla Firefox. (https://www.mozilla.org/en-US/firefox/new/)

Downloading it now, But I donno how long itll take due to a recent downloading problem ive been having.
Title: Re: Cant connect to game.
Post by: Goosegoose on November 30, 2015, 04:05:44 am
 i tryed to get on when i had the website open but it still won't work :(
Title: Re: Cant connect to game.
Post by: Hooli on November 30, 2015, 04:06:31 am
Hi, Luna.
Sorry about these problems you're having.
Have you tried another web browser?


I do not own any other web browsers, other then my google crome. I uninstalled Internet Explorer due to it being an awful browser to begin with. Do you have any recommendations ?

You could always try using Mozilla Firefox. (https://www.mozilla.org/en-US/firefox/new/)

Downloading it now, But I donno how long itll take due to a recent downloading problem ive been having.

Alrighty! Currently the server is down momentarily while Red takes care of something, it'll be back up again soon though. Hope your issue gets fixed, though!
Title: Re: Cant connect to game.
Post by: Mixture on November 30, 2015, 04:08:43 am
I have logged into the site and tried to get on FH it still says failed to connect to server
Title: Re: Cant connect to game.
Post by: Hooli on November 30, 2015, 04:09:58 am
I have logged into the site and tried to get on FH it still says failed to connect to server

If you'd look at the post above yours it says that the server is down for a little bit, will be up soon.
I'd recommend making a separate help thread next time you have any issues.
Title: Re: Cant connect to game.
Post by: LunaLovesLife on November 30, 2015, 05:33:47 am
Hi, Luna.
Sorry about these problems you're having.
Have you tried another web browser?


I do not own any other web browsers, other then my google crome. I uninstalled Internet Explorer due to it being an awful browser to begin with. Do you have any recommendations ?

You could always try using Mozilla Firefox. (https://www.mozilla.org/en-US/firefox/new/)

Downloading it now, But I donno how long itll take due to a recent downloading problem ive been having.

Alrighty! Currently the server is down momentarily while Red takes care of something, it'll be back up again soon though. Hope your issue gets fixed, though!

Alright, I have tried Firefox, but my outcome is just the same. I still cannot join the game. Still Cannot connect to the front server.
Title: Re: Cant connect to game.
Post by: The_Black_Cat on November 30, 2015, 05:44:49 am
It didn't work for me until I realized I was logging in to the site with my username containing no capital letters, while in the game, I have set it to remember my name with capital letters. If you are not spelling your name with capital letters in the same places, maybe try that? I have no idea if it helps but it worked when I tried it.
Title: Re: Cant connect to game.
Post by: A.P.S. on November 30, 2015, 07:38:00 am
I just tried logging in and had the same problem.

Hi, Luna.
Sorry about these problems you're having.
Have you tried another web browser?


I do not own any other web browsers, other then my google crome. I uninstalled Internet Explorer due to it being an awful browser to begin with. Do you have any recommendations ?

You could always try using Mozilla Firefox. (https://www.mozilla.org/en-US/firefox/new/)

Downloading it now, But I donno how long itll take due to a recent downloading problem ive been having.

Alrighty! Currently the server is down momentarily while Red takes care of something, it'll be back up again soon though. Hope your issue gets fixed, though!

And thanks. I hope they get everything fixed. I hope whoever did this gets what they deserve, poor floofs being hacked. I hope everyone's account(s) are safe.
Title: Re: Cant connect to game.
Post by: LunaLovesLife on November 30, 2015, 09:06:31 am
It didn't work for me until I realized I was logging in to the site with my username containing no capital letters, while in the game, I have set it to remember my name with capital letters. If you are not spelling your name with capital letters in the same places, maybe try that? I have no idea if it helps but it worked when I tried it.

That isnt working for me, as I have been logging in with my capitals right were they need to be...
Title: Re: Cant connect to game.
Post by: A.P.S. on November 30, 2015, 09:34:34 am
Huh, still can't connect... Oh well.

Back to drawing badly and maybe posting a comic that I thought of for one second. :p
Title: Re: Cant connect to game.
Post by: PrettyReckless on November 30, 2015, 09:38:09 am
Make sure you wait 30 - 60 seconds after you've logged in before trying to log onto the server.
Title: Re: Cant connect to game.
Post by: A.P.S. on November 30, 2015, 09:56:01 am
Make sure you wait 30 - 60 seconds after you've logged in before trying to log onto the server.

I've tried a ton of times, even tried restarting FH after logging in. :/

Still can't connect. C'mon server.
Title: Re: Cant connect to game.
Post by: Chronic on November 30, 2015, 03:51:16 pm
The server seem's to be having some trouble lately. Maybe the host's internet is not working correctly, or there may be a bug. I'm unaware if Feral Heart has a server reset button like Last Moon does, but sooner or later the problem should be resolved. ^^ Hang in there kiddos.
Title: Re: Cant connect to game.
Post by: Tessel. on November 30, 2015, 04:41:49 pm
  I would assume once there is a permanent fix, as this seems to be temporary, logging in shouldn't be an issue.
Title: Re: Cant connect to game.
Post by: A.P.S. on November 30, 2015, 08:13:22 pm
Oh, I think you have to use the link after you click there here thing. XD

Because after I used that, it worked.
Title: Re: Cant connect to game.
Post by: PrettyReckless on November 30, 2015, 09:43:23 pm
You might want to try and see if you're using a proxy.

https://www.youtube.com/watch?v=e-pXeKDYJbU (https://www.youtube.com/watch?v=e-pXeKDYJbU)

Chrome

Step 1
Open Chrome and click the wrench icon in the screen's upper left corner.

Step 2
Click "Settings" to open your Settings page.
Related Reading: How to Remove Google Chrome Tools

Step 3
Click "Show advanced settings" and click "Change proxy settings" to open the Windows Internet Properties dialog box.

Step 4
Click "Settings" to open your connection's settings.

Step 5
Click the check box labeled "Use a proxy server for this connection" to clear it.

Step 6
Click "OK" in both open dialog boxes to close them.
Title: Re: Cant connect to game.
Post by: LunaLovesLife on November 30, 2015, 10:46:44 pm
You might want to try and see if you're using a proxy.

https://www.youtube.com/watch?v=e-pXeKDYJbU (https://www.youtube.com/watch?v=e-pXeKDYJbU)

Chrome

Step 1
Open Chrome and click the wrench icon in the screen's upper left corner.

Step 2
Click "Settings" to open your Settings page.
Related Reading: How to Remove Google Chrome Tools

Step 3
Click "Show advanced settings" and click "Change proxy settings" to open the Windows Internet Properties dialog box.

Step 4
Click "Settings" to open your connection's settings.

Step 5
Click the check box labeled "Use a proxy server for this connection" to clear it.

Step 6
Click "OK" in both open dialog boxes to close them.

I have no proxy's set up.
Title: Re: Cant connect to game.
Post by: LunaLovesLife on November 30, 2015, 10:47:08 pm
Oh, I think you have to use the link after you click there here thing. XD

Because after I used that, it worked.

Doesnt work, thats why i made this thread.
Title: Re: Cant connect to game.
Post by: LunaLovesLife on November 30, 2015, 10:47:56 pm
  I would assume once there is a permanent fix, as this seems to be temporary, logging in shouldn't be an issue.
I hope this temp fix goes away soon. Id like to join into the game without problems.
Title: Re: Cant connect to game.
Post by: PrettyReckless on November 30, 2015, 10:51:43 pm
Do you have cookies enabled?
Title: Re: Cant connect to game.
Post by: Kote-417 on November 30, 2015, 10:55:21 pm
I have the same problem! Help us people!
Title: Re: Cant connect to game.
Post by: Wolves1014 on November 30, 2015, 10:56:31 pm
Whenever I download FH, It glitches. Like, I start it up, then Theres like blocks when the screen goes on.. I don't know if its my computer or it FH It's self on my desktop... Its weird... And I don't know if it can be fixed.. :( :'(
Title: Re: Cant connect to game.
Post by: Mixture on November 30, 2015, 10:58:37 pm
 don't know if this will help but try to download fire fox if you haven't already.
Title: Re: Cant connect to game.
Post by: Wolves1014 on November 30, 2015, 11:00:37 pm
don't know if this will help but try to download fire fox if you haven't already.
Okay Thanks I'll try!
Title: Re: Cant connect to game.
Post by: LunaLovesLife on November 30, 2015, 11:02:23 pm
Do you have cookies enabled?

Yep yep, ive even looked to be sure
Title: Re: Cant connect to game.
Post by: XxInsaneAsylumxX on November 30, 2015, 11:04:05 pm
Are you logging into the link provided by Raz? I had an issue with connecting until I realized I had to go to the link. You know it will work once it says: You Must keep This Page Open While You Play.
If this is what you've been doing, then I'm not quite sure what the problem is.
Title: Re: Cant connect to game.
Post by: LunaLovesLife on November 30, 2015, 11:05:55 pm
Are you logging into the link provided by Raz? I had an issue with connecting until I realized I had to go to the link. You know it will work once it says: You Must keep This Page Open While You Play.
If this is what you've been doing, then I'm not quite sure what the problem is.

Ive ben doing everything correctly, as everyones told me to do. But ive had no luck. the fact the link Raz made isnt working for me is why i made this thread.
Title: Re: Cant connect to game.
Post by: LunaLovesLife on November 30, 2015, 11:06:30 pm
don't know if this will help but try to download fire fox if you haven't already.

Ive already tried. No luck.
Title: Re: Cant connect to game.
Post by: PrettyReckless on November 30, 2015, 11:10:06 pm
What browser you using?

Try logging out of everything FeralHeart related, clear your history and cookies. Then go back on and log in to FeralHeart the way you've been told to. Make sure to capitalize the username correctly. So what you registered with.

If you have another account, try logging into that too and see if it does the same.
Title: Re: Cant connect to game.
Post by: Wolves1014 on November 30, 2015, 11:10:35 pm
don't know if this will help but try to download fire fox if you haven't already.
Okay Thanks I'll try!
Didn't work.. Still did the glitch and I had to restart my computer again..  :'(
Title: Re: Cant connect to game.
Post by: Mixture on November 30, 2015, 11:59:11 pm
I am out of ideas D: I am sorry :( :(
Title: Re: Cant connect to game.
Post by: LunaLovesLife on December 01, 2015, 05:17:38 am
What browser you using?

Try logging out of everything FeralHeart related, clear your history and cookies. Then go back on and log in to FeralHeart the way you've been told to. Make sure to capitalize the username correctly. So what you registered with.

If you have another account, try logging into that too and see if it does the same.

 didnt work. im using google crome. i already tryed different browsers
Title: Re: Cant connect to game.
Post by: LunaLovesLife on December 01, 2015, 05:18:40 am
Ill never be able to play FH again untill this temporary hack thing is gone I guess.. I Give up...
Title: Re: Cant connect to game.
Post by: PhantomCelebes on December 01, 2015, 06:58:21 pm
Hello!
Did you try refreshing the page after you log in there? I had issues too, but refreshing it helped me always.
Title: Re: Cant connect to game.
Post by: fairytailfangurl on December 01, 2015, 08:35:47 pm
I have same problem...
Title: Re: Cant connect to game.
Post by: Hooli on December 01, 2015, 09:03:01 pm
I have same problem...

Hey Firewolfy! Sorry to hear about the issues you're experiencing. Have you tried all the options that were suggested in this thread? If not, I'd suggest making a separate help thread for your issue, that way it'll get more attention and you'll have a better chance at finding a solution.
Title: Re: Cant connect to game.
Post by: PrettyReckless on December 02, 2015, 01:16:33 am
Hey guys, try logging in now.
As we've stated before this has all been in the progress and perhaps not 100% functioning. Razmirz has been working on solving the issue people are experiencing and making it more stable.

Please let us know if you're able to get on or still experience issues so we know whether to get someone to lock the thread or not.
Title: Re: Cant connect to game.
Post by: LunaLovesLife on December 03, 2015, 05:49:48 am
The problem was not corrected for me. I still cannot connect to game
Title: Re: Cant connect to game.
Post by: Hooli on December 03, 2015, 05:53:30 am
The problem was not corrected for me. I still cannot connect to game

Could you go ahead and list all of the things you've tried so far? I don't want to accidentally tell you something you've already tried.
Title: Re: Cant connect to game.
Post by: LunaLovesLife on December 03, 2015, 08:40:55 pm
The problem was not corrected for me. I still cannot connect to game

Could you go ahead and list all of the things you've tried so far? I don't want to accidentally tell you something you've already tried.

Refreshing page after moving in
Use different browser
Wait 30-60 seconds before trying to connect game
Check if I had a proxy in use
Checked my firewall to see if it was stopping me.
Deleted my cookies

I think that's all.


Title: Re: Cant connect to game.
Post by: PrettyReckless on December 03, 2015, 08:57:52 pm
Try using Firefox, enable cookies, delete the history and make sure the proxy is not chosen.
How to find the proxy settings on Firefox:

(http://i64BannedImageSite/2i2abud.png)
Title: Re: Cant connect to game.
Post by: LunaLovesLife on December 05, 2015, 01:55:18 am
Try using Firefox, enable cookies, delete the history and make sure the proxy is not chosen.
How to find the proxy settings on Firefox:

(http://i64BannedImageSite/2i2abud.png)

It didnt work. "Failed to connect to front server"
Title: Re: Cant connect to game.
Post by: WolfQueen on December 05, 2015, 06:54:38 pm
I hate to bring your hopes down but since nothing is really working, you may have a problem with your internet access point. It sounds like it isn't suitable enough for connecting to FH this way. Unfortunately, you might have to wait until the login method goes back to normal (if it does).
Title: Re: Cant connect to game.
Post by: LunaLovesLife on December 06, 2015, 12:05:27 am
I hate to bring your hopes down but since nothing is really working, you may have a problem with your internet access point. It sounds like it isn't suitable enough for connecting to FH this way. Unfortunately, you might have to wait until the login method goes back to normal (if it does).
It's OK. I lost hope in it long ago. I just hope I can connect again some day....
Title: Re: Cant connect to game.
Post by: PrettyReckless on December 06, 2015, 12:19:14 am
This website was suggested to me earlier.
Idk if it's gonna work, or if your ip is even logged, but it's worth checking out.
Click here (http://www.stopforumspam.com/removal).
Title: Re: Cant connect to game.
Post by: Goosegoose on April 14, 2016, 12:15:38 am
i tryed to get on when i had the website open but it still won't work :(
well now it wont let me on the game AT ALL ;3;
Title: Re: Cant connect to game.
Post by: Edolicious on April 14, 2016, 12:28:34 am
This topic is more than a few months old, try to avoid bumping old threads. It helps to check the date before posting, fluff.

The owner of this thread may have figured things out by now, or have turned away from trying. I would suggest creating your own thread so that more helpful users can see that you're in need of help, and not justing adding onto what has been said prior.

The last time you posted, the server was down. Regardless if you used the new login or not, you would not have been able to enter the game.

Try logging in again at http://feral-heart.com/login/, (http://feral-heart.com/login/,) and keep that page open the entire time you play. Don't minimize it. Open the game over it.

As said above, try to make your own help thread if the problem persists, so that we can all help you better.
Title: Re: Cant connect to game.
Post by: RenegadeRaptor on April 14, 2016, 01:25:01 pm
With this issue, it takes me a while before I can log in as well, at least 2 or three times when I get that message. Like said, It could have been your browser, or maybe the site times out and refreshes itself every now and then.
Title: Re: Cant connect to game.
Post by: Unfoundedfern5 on April 15, 2016, 09:41:18 pm
I'd rather use Internet Explorer for site to stay open longest, longer than Chrome. (My opinion) I suppose IF you have a laptop, go around your house until you have better internet connection. Or as Red said in threads, you can try the example he gives