Feral Heart
Help & Guidance => Game Help => Topic started by: The_Savior on December 06, 2015, 12:23:28 am
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(I would like a staff's help on this more but any reply is fine [I know it says don't discuss in game bans but this is different it isn't exactly a "ban" I think that could be the main problem] [And I have contacted Red with help on the ban itself but it has been almost 2 months though and I have gotten not a single reply, and yes I know they are very busy but I can't wait much longer with this and it is seriously pissing me off now.]) So my friend was banned recently and she tried to use my 2nd account which we kind of share and then that account got banned and then when I logged into that account before logging into this account it got banned I think? On the post about the new login feature it states, "It should say 'keep this tab open to play the game unless blah blah blah or if you are banned atm'" but I never get that when I log in on the website and I added Fh to my firewall and everything, but it still doesn't work. I have waited so long for help from the staff now that it is my birthday today and it is really pissing me off that I can't get any help on this. And yes I typed EVERYTHING correctly and getting banned through server IP for a game like this I find is the dumbest decision ever. The only birthday present I could ask for is this to get fixed and to actually get help from the staff. I don't even KNOW if I got banned on this account or not because it doesn't say when I log in game anymore! I feel like this is why I get better help on other games similar to Feral Heart. For example on Cereal Soup I got help within an hour from the head admin on my problem and they even offered to make a custom login thing for me because I couldn't register. And yes that problem is different and yes that game is in alpha testing but I find it really stupid for me to have to wait a freaking year to get any sort of reply on what is considered and "active" game. And I know all the staff are working hard to solve the "hacking" but I think in that situation they should improve the game ESPECIALLY with how bans/suspensions are controlled. And don't say I need to make another account because Im not staying up till 3 am again to get a account on a discontinued game.