Feral Heart

Help & Guidance => Game Help => Topic started by: Shetroth on December 13, 2015, 12:47:52 pm

Title: Unable to log in
Post by: Shetroth on December 13, 2015, 12:47:52 pm
Hello!

I'm a new user, registered yesterday on the site. I downloaded the game, everything seems to work just fine, until I try to log on to the main server. After a few seconds it tells me I cant connect to the front server. I tried everything, gave permission to the program to access the internet, even turned my firewalls off when I tried to log in. Nothing worked, I kept getting the same messgae over and over again. Then I found out about this new window what I need to keep open while I'm playing, but now the game just tells me I typed in the wrong username/password. I checked, I have no space or special characters in either of them. I tried to reinstall the game, but it just gave me the same thing.

What sould I do? Or am I doing something wrong?
Title: Re: Unable to log in
Post by: Preach on December 13, 2015, 12:56:36 pm
Have u tried the new system?

Please look here (http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=54214.0) for information about your issue.

If you can't login in still, WITH the window, then close feralheart and open back up again.
Title: Re: Unable to log in
Post by: Shetroth on December 13, 2015, 01:11:03 pm
Yes I tried, and got the password/username problems 4 times, and once the failed to connect to the front server error. I got banned for 15 minutes. :C
Title: Re: Unable to log in
Post by: Shetroth on December 13, 2015, 01:35:47 pm
Tried it with another browser, put on and disabled my proxy again, still nothing. I'm starting to get to the pont where I give up.
Title: Re: Unable to log in
Post by: Tessel on December 13, 2015, 02:24:20 pm
 Did you try waiting about 30 seconds - a minute after logging in before logging into the game? I had the same problem as you, and that's what fixed mine.
Title: Re: Unable to log in
Post by: Shetroth on December 13, 2015, 04:08:02 pm
Sadly no, faild to connect to front server again. Any other idea? I think I tried everything what I could, and it still doesnt let me play.
Title: Re: Unable to log in
Post by: Shetroth on December 13, 2015, 08:09:14 pm
Guys, I'm just so happy right now, it finally let me in! Turns out, I just needed to type the numbers in my password using the number buttons on the top of my keyboard, lol. : D Thanks for everyone who replyed to this thread. : )

edit: I would close this thread, if I knew how to...
Title: Re: Unable to log in
Post by: Warriorstrike on December 13, 2015, 08:18:03 pm
I'll lock this up for you. When logging in, it's important not to use the numpad (the numbers on the side of your keyboard) or else the game will not pick up your username or password. I'm glad you were able to get into the game. c: