Feral Heart

Help & Guidance => Site/Forum Help => Topic started by: Kokai on December 23, 2015, 04:50:34 am

Title: Activation Email Help
Post by: Kokai on December 23, 2015, 04:50:34 am
              I made a new side account today when the registration was open and have yet to receive an email to activate my new account. Any suggestions would be appreciated! Thank you!
Title: Re: Activation Email Help
Post by: PrettyReckless on December 23, 2015, 06:56:54 am
Heyy Rillard. Try sending an email to [email protected] using the same email you registered with.
Title: Re: Activation Email Help
Post by: Bawfle on December 23, 2015, 01:52:11 pm
Make sure to check your junk mail as some people find it may appear there. Also said above, send an email to [email protected] using the e-mail you registered that account with if you can't find the email.

Also, keep in mind that the email will come to you within 48 hours, this isn't an instant thing. If you're haivng more problems after that, don't hesitate to contact a member of staff (http://www.feral-heart.com/index.php?option=com_content&view=article&id=28&Itemid=52) if you need any further help or information.

Hope this helps, Kokai!
Title: Re: Activation Email Help
Post by: Kokai on December 28, 2015, 07:31:02 pm
I have emailed the activation email, and still have yet to get anything. I have made two accounts so far but neither of my emails for those accounts been sent an activation email.
Title: Re: Activation Email Help
Post by: ritat on December 28, 2015, 08:19:49 pm
Quote from: Kokai on December 28, 2015, 07:31:02 pm
I have emailed the activation email, and still have yet to get anything. I have made two accounts so far but neither of my emails for those accounts been sent an activation email.

I am not sure, but can you recheck your email? Because you might of accidentally typed it incorrectly and this has happened to me. As stated above, also check your inbox, outbox, junk, etc. so don't keep  any place unseen and wait at least a day or two! :3

If this doesn't work, I can help make another account for you and then you can change the password and email once I give it to you. But if you're not comfortable with that, that's definitely alright!

Hope you get them though. :)
Title: Re: Activation Email Help
Post by: rachenna99 on January 05, 2016, 06:27:05 am
I  have been having the same issue actually, and I NEVER get the verification links! I've tried everything that was suggested and nothing worked, then my American friend ended up making me an account and it worked!
I am in Canada...I think there's something wrong with the connection or something...try getting a friend to make you an account.