Feral Heart

Help & Guidance => Site/Forum Help => Topic started by: EmptyHabits on December 24, 2015, 06:04:24 pm

Title: Activation Link Failure
Post by: EmptyHabits on December 24, 2015, 06:04:24 pm

I created an FH account yesterday when I managed to catch the registration open. After I registered, I noticed that the registration was closed so I guess I caught it at the last minute. Lucky me c: Anywho, I went to my email to receive my activation email. I reloaded my page about three times then I got the email. I clicked the activation link the email gave me and I went to a blank page with a box in it. It's 404 error or something.
(http://i66BannedImageSite/29gjuoz.png)
I don't understand why it's not working. I tried to log into the forum, said my account was not activated. So I tried the link again and it didn't work. THEN I clicked "Forgot password" and typed in the same email I used to register with. It said "no account can be found with that email". I've already used this email to register and I'm certain when registration opens again, I won't be able to use that email. Can someone help, please?

Title: Re: Activation Link Failure
Post by: Preach on December 24, 2015, 06:08:57 pm

Quote from: AlphaEclipse on February 02, 2015, 07:38:28 pm

Hello Luna, are you trying to activate the account when the registration is closed? If so, I'm afraid it will not work. Try sending an email to [email protected] using the email connected to the account/the email you used to register. You could also try PMing a staff member to see if they can clear it up. [link] (http://www.feral-heart.com/index.php?option=com_content&view=article&id=28&Itemid=52)

Make sure you activate accounts right after you register when the registration is still open. :3

Title: Re: Activation Link Failure
Post by: Enoki on December 24, 2015, 07:07:07 pm

As Preach quoted above, the best option is to send it to the email provided. But, as y'er screenshot provided, it seems ye missed the registration time by just a couple minutes. Registration usually closes on the hour, so ye got to send it b'fore the hour is up or else 'twon't work. Ye will probably 'ave to wait 'till registration opens up 'gain to use the activation link.

Sorry that ye missed it, deary! Better luck next time!

Title: Re: Activation Link Failure
Post by: Allosauria- on January 21, 2016, 09:07:56 am

Make sure registration hasen't closed at the last second, also
when you look up "fearalheart" under it, it shall say registration.
If you click on that, it will temporarily be a fraud.
Thanks, hoped this helps
Danielle

Title: Re: Activation Link Failure
Post by: PrettyReckless on January 21, 2016, 09:59:33 am

I assume the author has got their issue fixed, or made a new account at this point since we've not heard anything for a month.
I shall therefore lock this.