Feral Heart
Help & Guidance => Game Help => Topic started by: nala_8134 on January 03, 2016, 08:19:25 pm
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I've never posted for help on the Forum but this time I really needed it. I recently created a new FH account. I went to log into it but it won't ever let me, it always says "Cannot connect to front server." I was logged in on the site and on the new page thingy but it still won't let me log in. Yes the account is Verified. Can anyone help me? ~Nala_8134/Salem/Felis/Church
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Seeming as you know what to do with the new login system, it might be the case that you're minimizing your window while the game is running. A recommendation would be to keep open the tab that says 'Keep This Window Open While You Play' up and running in the background without minimizing it while you play FeralHeart, because there is a good chance it won't let you log in/it'll lose connection.
Should this not help you either, here's some further instructions posted by Red.
-Either use this link http://feral-heart.com/login/ (http://feral-heart.com/login/) or click "Play Game" in the right side of the site menu.
-Login to the account you wish to play on by providing the correct details.
-Give it a minute to connect and then launch your FH game client and login through there with the same account.
-Keep the tab and browser open during the whole time you play Feral-Heart.
Questions and Answers should you still be stuck:
Questions & Answers (Q&A)
Will the login tab stay forever or will we be able to login normally again sometime?
As of now, this tab is here to stay. We understand it might not be optimal for some users and might cause some hassle, but it's for the better.
Will I be able to sign in to multiple accounts at once?
You are able to sign into several accounts at once, however you might need to use different browsers to connect to more than one account at once. Download Firefox, Chrome, Opera or any other browser of your choice and run it in tandem.
It will not let me connect to the game, why?
If you're experiencing issues it could be how your browser is currently set up. We do not allow any proxies so please disable any proxy settings you might have enabled. Also do not run the browser in incognito/private browsing mode and have cookies enabled. If you still have issues feel free to try another web browser all together. Also do keep in mind that we do not let any banned users connect to the game
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I guess you can try looking at this thread?
http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=54268.0 (http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=54268.0)
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I will try that thanks.