Feral Heart

Help & Guidance => Game Help => Topic started by: TheProttyNumbers on January 03, 2016, 08:37:46 pm

Title: Can't Log In?
Post by: TheProttyNumbers on January 03, 2016, 08:37:46 pm

I've had this account since 2014, with no problems in the category of logging in. Well, me not being able to log in has been going on for around 3 weeks. And yes, my wifi is working fine. But when I open up FH I do the usual, typing in my username etc etc. So usually it immediately goes to the character selection area, but now it just keeps doing that rotation thing around the world until a notification pops up saying "Failed to connect to front server." Help?!

Title: Re: Can't Log In?
Post by: ritat on January 03, 2016, 08:58:17 pm

Have you had a look at the new update, if you haven't have a look here! <3: http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=54258.0 (http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=54258.0)

Hope this solves your problem! :3

Title: Re: Can't Log In?
Post by: G4RG0YLE on January 03, 2016, 08:58:21 pm

Hi there!
We've recently had an update thread from the Staff that there is a new login system, due to the hacking incident. Although I would post a link, it seems that Ritatalia has beaten me to it.

Title: Re: Can't Log In?
Post by: ritat on January 03, 2016, 09:06:23 pm

Quote from: Shurtle on January 03, 2016, 08:58:21 pm

Hi there!
We've recently had an update thread from the Staff that there is a new login system, due to the hacking incident. Although I would post a link, it seems that Ritatalia has beaten me to it.

Sorry <3, you can give some suggestions to the user in case anything happens in the future.