Feral Heart

Help & Guidance => Game Help => Topic started by: EmmyWolfGirl on February 01, 2016, 11:52:21 pm

Title: New Login No Longer Working
Post by: EmmyWolfGirl on February 01, 2016, 11:52:21 pm
Okay, so I began to use the new login after I installed FeralHeart. It worked completely fine until I checked around 4:30 today. It was working hours before. I opened it like always and it has continued to give me the "failed to connect to front server" error. I've taken it out of fullscreen mode, checked my wifi, used different browsers, reinstalled the game and all my mass markings, items, I even made sure FH was allowed through my firewall, etc. Can anybody point me in the right direction?
Title: Re: New Login No Longer Working
Post by: Echoing harmony on February 02, 2016, 12:04:18 am
The site can sign you out sometimes, It's best you either wait it out or keep trying to login.
Title: Re: New Login No Longer Working
Post by: EmmyWolfGirl on February 02, 2016, 12:12:04 am
Well, I wasn't thinking that because it didn't say I was logged out. It continued to say I was logged in and to keep the page open in the background.
Title: Re: New Login No Longer Working
Post by: wolfru on February 02, 2016, 12:22:15 am
This has happened to me before! But you just usually wait it, sometimes it takes a lot of tries before it lets you login. But sometimes when it logs you out, it won't show so you have to refresh the page and you have to login again, hope this helped along with Heart-Lungs!
Title: Re: New Login No Longer Working
Post by: EmmyWolfGirl on February 02, 2016, 12:49:33 am
I'm trying , and sadly, I'm still getting the error. Its really odd because of how it worked only a while ago!
Title: Re: New Login No Longer Working
Post by: Kerriki on February 02, 2016, 12:52:46 am
Did you recently install anything on your computer right around the time before you had this issue? Perhaps you downloaded something that's affecting your browser's ability to connect you to the game
Title: Re: New Login No Longer Working
Post by: EmmyWolfGirl on February 02, 2016, 12:53:29 am
I don't believe so, no.
Title: Re: New Login No Longer Working
Post by: EmmyWolfGirl on February 02, 2016, 01:01:55 am
So currently, I've installed Firefox right now because after this, I've used both chrome and even internet explorer, and its still not working.
Title: Re: New Login No Longer Working
Post by: Enoki on February 02, 2016, 01:19:28 am
Do ye 'ave a smart phone or tablet that ye can use to log in, instead? I've heard of floofs using that as an alternative.
Title: Re: New Login No Longer Working
Post by: EmmyWolfGirl on February 02, 2016, 01:23:53 am
Wait, logging on, on mobile to use it on the game? I don't understand how that would work?
Title: Re: New Login No Longer Working
Post by: Enoki on February 02, 2016, 01:48:41 am
The game only requires that y'er logged in to the Play Game tab, it doesn't specify that ye must log in on the computer y'er using to play FH on. The site can register if y'er account is logged into the Play Game tab no matter what ye use to log in.

Simply head to to the site on a mobile device and log in on the Play Game tab with y'er account info. It should allow ye to play like that.
Title: Re: New Login No Longer Working
Post by: EmmyWolfGirl on February 02, 2016, 01:55:25 am
Sadly, it did not work. I logged in on my phone and kept the tab open and on the screen. Still the same message.
Title: Re: New Login No Longer Working
Post by: Enoki on February 02, 2016, 02:10:07 am
Try checking y'er router? It could be y'er internet connection that's causing this issue.
Title: Re: New Login No Longer Working
Post by: EmmyWolfGirl on February 02, 2016, 02:30:21 am
Checked. Everything is working correctly. I've been trying to fix this issue for close to five hours. I'm sure it has nothing to do with my internet. I'm on my phone now because the website won't let me post my response and keeps giving me an anti proxy error, or something like that. I'm uploading my feralheart files to Google drive and I'm about to reset my computer.
Title: Re: New Login No Longer Working
Post by: Enoki on February 02, 2016, 04:48:36 am
Hmm, alrighty, let us know how it turns out. It could be something to do with y'er proxy settings. Might want to check into that once ye get y'er computer booted back up.
Title: Re: New Login No Longer Working
Post by: EmmyWolfGirl on February 02, 2016, 11:49:16 pm
I have returned. Many issues have occurred with my computer but now it is restarted, completely wiped and clean. I downloaded FeralHeart and started it with mods and then WITHOUT mods, but sadly, my problem has persisted. My router is perfectly fine, my computer is clean with no issues, and I have run the game before with no issues.
Title: Re: New Login No Longer Working
Post by: Enoki on February 03, 2016, 01:02:50 am
Can ye try and check to see if y'er proxies are enabled? The proxies may be y'er issue.