Feral Heart

Help & Guidance => Game Help => Topic started by: Koko.o.channel on March 16, 2016, 01:23:50 pm

Title: MY FRIENDS STILL CANNOT LOG IN!!
Post by: Koko.o.channel on March 16, 2016, 01:23:50 pm

Hello there! My friends  need help  :'( !! they still cant login FeralHeart !  watch this please :
https://www.youtube.com/watch?v=2CSnwRcU01c (https://www.youtube.com/watch?v=2CSnwRcU01c)
Well, she is not only one with that situation. please fix that! Thanks!!

Title: Re: MY FRIENDS STILL CANNOT LOG IN!!
Post by: Koko.o.channel on March 16, 2016, 01:51:19 pm

well i was at her place and i tried to login on her pc on that new system and we kept that page open and still nothing ;o; and thanks for replying so fast o.o

Title: Re: MY FRIENDS STILL CANNOT LOG IN!!
Post by: Bloo. on March 16, 2016, 01:54:44 pm

I have this problem often, even with the login page up. Honestly what works for me is every time it says "Failed to connect to front server" I just keep clicking login/play anyways. Usually around the 3rd time it gets me in no problem. So don't close FH or log out or refresh the page or anything like that, first just keep trying to connect everytime it says it can't connect.

Title: Re: MY FRIENDS STILL CANNOT LOG IN!!
Post by: Edolicious on March 16, 2016, 02:28:50 pm

Please make sure your friend is not minimizing the login page as well. Minimizing it may cause the page to refresh, therefore logging her out and causing her to lose connection/not be able to connect. Have her open FH on top of the login window.

Title: Re: MY FRIENDS STILL CANNOT LOG IN!!
Post by: Enoki on March 16, 2016, 04:51:59 pm

Might I just first say, what dramatic music they used f'er that video.

Anywho, 'ave they tried r'setting their router? A common cause of this issue is the router, and can be fixed with a quick r'set.

Title: Re: MY FRIENDS STILL CANNOT LOG IN!!
Post by: G4RG0YLE on March 16, 2016, 06:09:36 pm

Adding onto what these helpful floofs have already said, if all these suggestions have been tried out and it continuously refuses to work, I would recommend visiting This Thread (http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=54258.0) to see if that can solve your problem. Good luck!