Feral Heart

Help & Guidance => Site/Forum Help => Topic started by: chromatic on April 08, 2016, 03:19:29 am

Title: Activation
Post by: chromatic on April 08, 2016, 03:19:29 am
So, my sister and I caught the registration right as it was closing and I managed to make my account, but her? Well for some reason she never received her activation email. I'm not sure what went wrong, but she emailed the activation email thing to try and get it activated. How long does it take to get it activated when you email that address? We'd really like to get playing.
Title: Re: Activation
Post by: Warriorstrike on April 08, 2016, 03:26:31 am
If she was signing up with her account just after the Registration closed, this could be the issue as to why she hasn't received the activation link and her account hasn't been activated. If she has e-mailed the activation e-mail ([email protected]), it can take up to 48 hours to receive a reply.
Title: Re: Activation
Post by: chromatic on April 08, 2016, 03:28:05 am
Well we had managed to click register a couple of minutes (ten maybe?) before, and we refreshed multiple times, but never received it.
Title: Re: Activation
Post by: Hakumi on April 08, 2016, 03:33:32 am
Well if you haven't already , then trying what Warriorstrike suggested might work.
Sometimes you have to activate it the moment registration is opened or else you would have to wait. ( At least that's where I have read this from , could have been updated ). But yes, if nothing happens within 48hours, you might have to wait until registration is opened & try again. Hopefully something will get sorted out soon ~?
Title: Re: Activation
Post by: chromatic on April 08, 2016, 03:36:24 am
Okay I guess we should check her email over the next two days. If worst comes to worst we'll wait for the next registration to open.
Title: Re: Activation
Post by: chromatic on April 09, 2016, 09:27:37 pm
It's been two days now and still no email. Would it help to try sending another email, or just give up and wait for registration to open again?
Title: Re: Activation
Post by: Hakumi on April 09, 2016, 09:44:14 pm
You can try contacting one of the MODs and seeing what's up unless you want to send another e-mail. If all else fails , waiting for registration to open will be the way to go it seems.
Title: Re: Activation
Post by: chromatic on April 09, 2016, 09:51:12 pm
Hmm, okay I will help her message a mod.
Title: Re: Activation
Post by: bunnylions on April 16, 2016, 02:13:53 am
Legit enough...
Title: Re: Activation
Post by: Hakumi on April 16, 2016, 02:16:18 am
Quote from: Caroline on April 16, 2016, 02:13:53 am
Legit enough...

Let's not bump old threads please..~?
Title: Re: Activation
Post by: Whisperingwaves on April 16, 2016, 05:02:46 am
Quote from: Hakumi on April 16, 2016, 02:16:18 am
Quote from: Caroline on April 16, 2016, 02:13:53 am
Legit enough...

Let's not bump old threads please..~?

Last post was on the 9th...it's not even old...? Nvm.

Anyway, make sure she sent the email using the same email she used to register. It can take a few days to receive a reply, maybe up to a week or two, it's just how the server functions. Just remain patient and positive c: You'll get it eventually!

Best of luck!
~ Whisper
Title: Re: Activation
Post by: chromatic on April 16, 2016, 02:10:36 pm
Oh sorry guys, I realized her user was too long, even if we did get it activated she couldn' play with it.
Title: Re: Activation
Post by: Warriorstrike on April 16, 2016, 03:21:49 pm
No worries, fluff. I'll go ahead and lock this up, seeing as the issue has been spotted. As you cannot change your username unfortunately, she will have to create a new account when the Registration next opens up. Good luck!