Feral Heart

Help & Guidance => Game Help => Topic started by: XxCoolGoldenCatXx on April 19, 2016, 12:20:06 am

Title: " Failed To Connect To Front Server "
Post by: XxCoolGoldenCatXx on April 19, 2016, 12:20:06 am

Dear FeralHeart HQ,
While I was logging in to the game, I spelled my username and password correctly but after it says " Connecting To Front Server " it says " Failed To Connect To Front Server" I don't understand why... May you please help me?  :(

Title: Re: " Failed To Connect To Front Server "
Post by: Rostova on April 19, 2016, 12:21:04 am

Try logging in to this page-
http://feral-heart.com/login/index.php (http://feral-heart.com/login/index.php)

then logging into the game.

Make sure you keep the tab open as you play.

Title: Re: " Failed To Connect To Front Server "
Post by: CeramicSoul on April 19, 2016, 12:55:44 am

Adding on Make sure you have a tab that refreshes it or get a add on that does it instead. And let it sit for 25-30 seconds before logging in.


Hope this helps!

Title: Re: " Failed To Connect To Front Server "
Post by: ArcticGalaxy on April 19, 2016, 12:58:58 am

Another thing to also keep in mind. If none of that works, make sure your username is LESS than 16 characters long, otherwise, the game will not let you login.

Title: Re: " Failed To Connect To Front Server "
Post by: Kerriki on April 19, 2016, 01:03:04 am

Adding on to what Arctic said above, I looked up your in-game username and it does appear to be over sisteen characters. Like she said, no matter what you do, the game won't let you in. Your only solution is to make another account (keep it less than sixteen characters!); sorry for the inconvenience

Title: Re: " Failed To Connect To Front Server "
Post by: Warriorstrike on April 19, 2016, 03:34:04 am

I will go ahead and lock this up, seeing as though the issue has been identified. Unfortunately, it is not possible to edit or change your username, so you will have to create a new account when the Registration is open next. I would try checking the Registration periodically to catch it when it's open. If you would like more info on the Registration hours, click here (http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=50461.0).