Print Page - Re-Connecting to the Log-In page

Help & Guidance => Game Help => Topic started by: Mocking on April 23, 2016, 12:30:57 am

Title: Re-Connecting to the Log-In page
Post by: Mocking on April 23, 2016, 12:30:57 am

First off, I'm going to start and say that this has only been happening recently and that I don't think I did anything to make it continuously do this, but it's gotten to the point where I can't finish a post without losing connection from the server.

I've given my laptop a chance to cool down and stuff (It has a tendency to start overheating in a sense. The table gets very hot when I play FH), but it still hasn't like, stopped me from losing connection from the server.

I don't know if it's just me with this problem, but have a feeling it can't be just me. Unless I'm wrong, which I might be, but that's beside the point. Is there any way to fix this other than continuously crashing/losing connection every like 5 minutes?

Title: Re: Re-Connecting to the Log-In page
Post by: Reaper on April 23, 2016, 12:34:01 am

You should check your firewall, or make sure your internet connection is good. If it keeps crashing just install it again, and see if that helps. If that doesn't help maybe it has to do with your graphics, and could be the reason why it is crashing.

Title: Re: Re-Connecting to the Log-In page
Post by: Mocking on April 23, 2016, 12:37:42 am

I'm not quite sure how to check the firewall ;-; Sadly, I'm not that technologically advanced when it comes to technical computer stuff, but I do know that my internet has been fine recently. Like, I haven't touched anything recently, so why this is happening, I don't know. Though, it's not so much crashing as it is losing connection from the server.

As in, when I go back to the page where you need to keep open while you play, it's always blank when I get kicked off and I have to constantly input my user/password in.

Title: Re: Re-Connecting to the Log-In page
Post by: Kynvuu on April 23, 2016, 12:42:07 am

Like said above, the graphics for the game might be too much for your computer to handle, if it's an old or poorly running laptop...laptops aren't normally equip with good graphics cards, especially those not specifically made for gaming. I would suggest trying to change your rendering system. To do this go into the options on the login screen of the game itself and go to rendering system and switch it to the other one. I think it defaults to OpenGL so try changing it to Direct3D9. Hope that works, though I'm not sure if that is where the problem is coming from. You can also reduce issues by turning off water reflection, also found in the options tab.

Title: Re: Re-Connecting to the Log-In page
Post by: ArcticGalaxy on April 23, 2016, 12:43:32 am

Adding on to what everyone else has been saying, if your login page is giving you problems like that, try using a url refresher set to refresh every 25 seconds. That should keep it from logging you back out at least.

Title: Re: Re-Connecting to the Log-In page
Post by: Mocking on April 23, 2016, 12:46:40 am

In reply to Kynvuu, ah, apparently Direct3D9 is missing? So the only thing I can use is OpenGL (Which is what I've been using and only had this problem today ;; *cri*)

And in reply to Arctic, I'm not quite sure where to find a URL refresher.

Unless I try restarting my laptop? And see if that works, maybe?

Title: Re: Re-Connecting to the Log-In page
Post by: ArcticGalaxy on April 23, 2016, 12:48:41 am

Restarting your laptop may indeed help.

As for login refreshers, there are many on the internet, or you can download them. Personally, I use Refreshthis.com or urlreload.com

Title: Re: Re-Connecting to the Log-In page
Post by: Mocking on April 23, 2016, 12:50:19 am

I'm going to try restarting my laptop, and I'll report back in if it works :o

If not, I'll resort to the URL refreshers, but I'm gonna hope that this maybe works ;;

Title: Re: Re-Connecting to the Log-In page
Post by: Mocking on April 23, 2016, 01:01:15 am

Update: Restarting my laptop didn't work, it still disconnects me ;-;

Update 2: It seems good so far, but I don't want to jinx anything.

Title: Re: Re-Connecting to the Log-In page
Post by: Kynvuu on April 23, 2016, 01:12:29 am

Hm, does your game lag a lot? I wonder if a surplus of lag is causing it to crash. That used to happen on my old computer.

Title: Re: Re-Connecting to the Log-In page
Post by: Mocking on April 23, 2016, 01:21:32 am

Lagging does tend to happen a lot, but not as much as it used to (I have water reflection off, everything that reduces lag on and stuff in regards to the options). Keeping in mind that my laptop is about five or so, that's probably why. I'm also running out of room so I might have to delete stuff but that's on my end, too.

And as a side note, I just got disconnected again after a good ten or so minutes. ;;

Title: Re: Re-Connecting to the Log-In page
Post by: Kynvuu on April 23, 2016, 01:33:48 am

I'm gonna take a gander and say it's your computer. My laptop is 6 yrs and it barely runs the game anymore, so that's why I use a desktop. The only thing I could think of that may possibly help is deleting any add-ons/mods you don't need and clearing up some space. Feral Heart tends to use a lot of CPU and possibly reducing the RAM may work. Also, try right clicking on the feral heart application and choosing "Run as Administrator", that sometimes helps. If all else fails, I would try uninstalling and re-installing. I really hope ya can solve it though, connection issues are always the most frustrating to deal with.

Title: Re: Re-Connecting to the Log-In page
Post by: Mocking on April 23, 2016, 01:57:03 am

Thanks ;; I might try uninstalling and re-installing at a later point since it's v late where I am.