Help & Guidance => Game Help => Topic started by: OniShadow13 on May 03, 2016, 06:01:08 am
Title: Game starts up but won't let me log on...
Post by: OniShadow13 on May 03, 2016, 06:01:08 am
Okay so it's been a long long while since I logged onto feral heart. So long it's been quite a few years. However, I recently downloaded the game and it's started up fine and dandy but it says that I "Failed to connect to server" I know for a fact I am not misspelling the password or my name. Hell the game is running just find on it's own. I just don't understand why I am not able to log on is all.
Title: Re: Game starts up but won't let me log on...
Post by: Hakumi on May 03, 2016, 06:18:51 am
Have you tried the new login system? You have to log into that first before you can access the game. In addition to that, make sure you keep the tab opened during your time playing c: You can access the tab when you click "Play Game"
Title: Re: Game starts up but won't let me log on...
Post by: CeramicSoul on May 03, 2016, 12:33:38 pm
Like Hakumi said try using the new login page and let it sit for 'bout 30-60 seconds before logging in and make sure to use a tab that refreshes the page. On a side note if you have not been on In a long time the staff might have deleted you account due to inactivity. :3
Title: Re: Game starts up but won't let me log on...
Post by: WhiteLightHeart on May 03, 2016, 12:37:39 pm
Hey Oni, I checked your account in our database, and your account is activated and should be in functioning order. Try what Hakumi and Ceramic here have suggested, and you should be good to go. c: