Feral Heart

Help & Guidance => Site/Forum Help => Topic started by: Koori on May 03, 2016, 06:48:08 am

Title: Forgot password and email?
Post by: Koori on May 03, 2016, 06:48:08 am
Apparently, I reset the password on my other account, RealityChek, and forgot it. Then, like a total doof, forgot which email I used for that account. Go me. I've got several passwords I usually cycle through when making an account somewhere, but oddly enough, none of them worked. It's not a huge problem; I can still log into the account on the game, and that's what really matters. I just thought I'd log in and see which email I used for that account so I could figure out which email I haven't used yet.
I don't suppose there's any hope for this situation?

Edit: I should mention that I plugged a few emails into the "Forgot password" slot, and one of them said it sent an email, but that email isn't receiving anything.
Title: Re: Forgot password and email?
Post by: G4RG0YLE on May 03, 2016, 06:52:36 am
I'm not sure if it's actually possible for the Staff here to help you by somehow retrieving an emai password, it doesn't seem in any way likely. As long as you can still log into the game itself then that's absolutely fine; but I think if you want to gain any hope of retrieving the password for your email then the best option is to contact the company of the email (Gmail, Hotmail, etc)
Title: Re: Forgot password and email?
Post by: Koori on May 03, 2016, 07:00:49 am
I didn't mean I forgot the email's password; I meant I forgot the FH account's password. I know the passwords for my emails, thankfully. xD I guess I didn't explain very clearly... It sounded right in my head, I swear!
Title: Re: Forgot password and email?
Post by: Hakumi on May 03, 2016, 07:16:01 am
Have you checked your profile and went to the email you signed up with once you requested the 'forget password' thing?
It might take a little bit of a moment but there should be an email that has your account information from when you signed up ( At least that was mine had unless this changed ).
Title: Re: Forgot password and email?
Post by: Koori on May 03, 2016, 07:23:21 am
I don't know what email I signed up with on that profile. unu I can't log into the account, and the email is hidden. http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&action=profile&u=205791 (http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&action=profile&u=205791) The only email account to get any result when I put it in FH's "Forgot password" hasn't received any email messages from FH. I've waited for it for at least half an hour now. u~u
Title: Re: Forgot password and email?
Post by: Hakumi on May 03, 2016, 07:38:38 am
Oooh. Sorry, I misunderstood.
You could try and send a PM to s staffer ( doesn't hurt to try ) or waiting it out a bit longer. Unless you do actually call the email provider as already stated if you can't say 'Forgot Email'.
Title: Re: Forgot password and email?
Post by: Koori on May 03, 2016, 07:48:37 am
I think, for now, I'm just going to wait and watch my anime... Because I really need to know what happens in the next episode. It's only episode 3! You can't kill characters off already!
Title: Re: Forgot password and email?
Post by: Hakumi on May 03, 2016, 07:52:39 am
Heh, Enjoy.
Hopefully another helpful floof will come along and help clear up this problem for you soon if it isn't resolved by then ^^
Title: Re: Forgot password and email?
Post by: Warriorstrike on May 03, 2016, 03:53:58 pm
I'll message you, dear, and see if we can help recover the e-mail. If you know the e-mail that your account is connected to, and also know the password to the e-mail, then the Forgot your Password option should be able to help you.

Edit: The owner of the thread has fixed the issue via PM, so I will lock up this topic.