Feral Heart

Help & Guidance => Game Help => Topic started by: SkrubLife on May 05, 2016, 04:12:51 pm

Title: Error 500 via login
Post by: SkrubLife on May 05, 2016, 04:12:51 pm
I am posting this thread as a new one since all the other error 500 threads have been locked. But i (and many other members) are still getting this error 500. Error 500 is an internal server error and i do not believe that cloudflare is the problem here since it has been almost a full day (and since they are a reputable company, it would have been resolved by now). Could it be possible to reboot the FH server? Never hurts and might take care of the problem. Thanks ^^

(http://s32.postimg.org/fsl389mo5/Screenshot_2.jpg)
Title: Re: Error 500 via login
Post by: Warriorstrike on May 05, 2016, 04:28:24 pm
A server restart would be possible, yes, but considering the message that users are recieving, it most likely doesn't have anything to do with the game (but we're open to your suggestion, nonetheless.) Cloudfare's issue isn't really part of the server and even though it takes care of some of our website traffic, we can't per se control any maintenance that they are undergoing. Thus, if they are updating, maintaining, or editing something, this could effect connection to the server, even if the server is not directly causing the issue. This might have to be something we have to wait out. Considering that there have already been topics about this, I will be locking this thread, as well. If you would like to further discuss the subject, please see here (http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=56120.msg766346) or message a staff member.