Help & Guidance => Game Help => Topic started by: Hachette32 on June 02, 2016, 07:13:19 pm
Title: can my account be deleted?
Post by: Hachette32 on June 02, 2016, 07:13:19 pm
i wasnt playing FH for like a... year? Or even more... when i try to log in the "failed to connect to the front server" message pops up. I know about the new logging system but it still doesnt work ;o; <sub>sorry for my bad English uhh</sub>
Title: Re: can my account be deleted?
Post by: Hakumi on June 02, 2016, 07:15:16 pm
Ja. An account can be removed after a year or so of not being 'active.'
Title: Re: can my account be deleted?
Post by: PrettyReckless on June 02, 2016, 08:08:47 pm
Hello!
Make sure you keep yourself logged into http://feral-heart.com/login/ (http://feral-heart.com/login/) and keep the tab running behind the game. Thus do not minimize the browser page whilst being connected to the game.
Title: Re: can my account be deleted?
Post by: Kynvuu on June 02, 2016, 09:39:54 pm
Make sure your internet connection is strong and that you are typing in all of your information in correctly. You may also want to try opening up the login page on a mobile device as that seems to work for a lot of users.