Feral Heart

Help & Guidance => Game Help => Topic started by: kazmir2 on June 09, 2016, 02:42:06 am

Title: Server not loading
Post by: kazmir2 on June 09, 2016, 02:42:06 am
   Okay so, I've had my FH account for more than a year and i'm not banned. I have tried E V E R Y T H I N G. It always says every time I log in (And I changed my password 4 times) and it always says, ''Failed to connect to front server." I live in America and I notice people in Brazil are having this problem too. I have a Windows 7 so I don't think it's my computer. Does anyone have any help for me, if you do please message me.
Title: Re: Server not loading
Post by: ArcticGalaxy on June 09, 2016, 02:48:10 am
Be sure you are logging into the Play Game (http://feral-heart.com/login/index.php) tab and that you are not minimizing it.
Title: Re: Server not loading
Post by: Hakumi on June 09, 2016, 02:56:10 am
Have you tried logging in from a different browser...? Maybe even your cellular device?
Tried restarting your router or even tried logging into another computer..?
Another thing to keep in mind, could be something going on with cloudflare.
Title: Re: Server not loading
Post by: BradiBytes on June 09, 2016, 03:56:17 am
 Adding on to what was already said, make sure you're following the new log-in system correctly in general. Not sure if you are or not, but  here  (http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=54258.0)

I hope your issue resolves soon, floof.
Title: Re: Server not loading
Post by: Wyldercat on June 09, 2016, 03:37:53 pm
I think the floofs above me summed up the possible issue pretty well, but I may as well add some.
Be sure to keep the tab open, do not close it, but if you still have issues, try closing the game itself and relaunching it, with the login page still launching; or just spam the login button until it registers.

It also wouldn't hurt to signalboost the login thread if other people you know are unable to access the game.