Feral Heart

Help & Guidance => Game Help => Topic started by: Coffee. on June 09, 2016, 08:22:12 pm

Title: Feral-Heart 1.15 Problems. [Solved]
Post by: Coffee. on June 09, 2016, 08:22:12 pm

Now I'm thrilled that Feral-Heart has had an update and the maps look superb in the screened shots.
But I've currently run into a problem that is blocking me from entering into even the login menu. Whenever I click open my Feral-Heart icon I get the exact words of 'FeralHeart.exe has stopped working.
a problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.'
I'm aware that Red is tweaking at server problems and that players are in a rush to log in for a look. But I do not think that would be the cause for this problem?

Title: Re: Feral-Heart 1.15 Problems.
Post by: CrazyCatLady on June 09, 2016, 08:25:33 pm

Try reinstalling the game, sounds like some files are corrupted so the game can't even open.

Title: Re: Feral-Heart 1.15 Problems.
Post by: Coffee. on June 09, 2016, 08:29:38 pm

I will do that.
Thank you for the response, love.

Title: Re: Feral-Heart 1.15 Problems.
Post by: Kitsunez on June 09, 2016, 08:45:25 pm

I tried reinstalling it, it hasn't worked. But I'll try again.

(I have this same issue)

Title: Re: Feral-Heart 1.15 Problems.
Post by: SystemFailure on June 09, 2016, 08:57:34 pm

Quote from: Coffee.. on June 09, 2016, 08:22:12 pm

I am having the exact same problem. I don't know if it's the meshes included in the new update (I've had issues before where certain meshes cause my FeralHeart to crash upon opening it, usually a particle mishap) or if it's something else. But no matter how many times I've uninstalled the game or reinstalled it, it doesn't seem to fix my issue. x.x Hopefully someone can give a pointer on how to fix this!

Title: Re: Feral-Heart 1.15 Problems.
Post by: ArcticGalaxy on June 09, 2016, 08:59:00 pm

I would just give it some time to work itself out. That and the servers are probably loaded at the moment. We have a lot of fluffs online at the moment. ^^

Title: Re: Feral-Heart 1.15 Problems.
Post by: CrazyCatLady on June 09, 2016, 09:05:08 pm

@Kitsunez/Sybil

I do not think that the server issues are causing this, the game should start up without having to "talk" to the servers. So you should at least be able to get to the Login screen. But I'm not sure what is causing your problem, since that is a vague windows error. But the basic troubleshooting options are always to:

- Reinstall the game in a different directory (when the install asks where you want to install the game just add some letters onto the Folder name so: C:/FeralHeart will become C:/FeralHeart1) This is to make sure there are no old files that may be causing any issues.

- Run the FeralHeart.exe as an administrator (right click and hit: Run as Administrator)

Hopefully that might help.

Title: Re: Feral-Heart 1.15 Problems.
Post by: Coffee. on June 09, 2016, 09:15:06 pm

Thank you again, love.
I will be sure to test this instead.