Feral Heart

Help & Guidance => Game Help => Topic started by: scarlex on June 13, 2016, 08:02:38 am

Title: Cannot connect to front server...
Post by: scarlex on June 13, 2016, 08:02:38 am
I've had this issue for so long, read every form and post. Done everything said. I just don't understand why I can not connect?
I've checked my firewall - even disabled it for a while, my internet is very good and is using Ethernet cable, I have the tab open of "play game" every time I open game, reset my characters, tried another account, ran in admin etc. I have no idea whats wrong with it? Is there other users having issues from Australia, perhaps cloudflare doesn't like where I am?
The only thing I haven't tried is using another device. Thinking I may pull out my laptop to try that.
If anyone else has any solutions to fixing this that would be fantastic~
Title: Re: Cannot connect to front server...
Post by: Hakumi on June 13, 2016, 08:09:59 am
Could very well be cloudflare, some people in other countries have been having difficulties and such.
Title: Re: Cannot connect to front server...
Post by: itsella on June 13, 2016, 10:15:26 am
I've been having the exact same problem! I live in Australia also! Nothing I've done has seemed to fix the problem it's been like this for more then a week now for me. Hopefully something will work out soon.
Title: Re: Cannot connect to front server...
Post by: scarlex on June 14, 2016, 02:51:27 pm
Fixed it! c:
Make sure you have Java installed AND using a browser that supports it. Download this if you haven't already got it - https://java.com/en/download/
This allows it to communicate so this is very necessary. I'm surprised the devs didn't include that (Unless of course they forgot or expected people to have it as a default which is understandable.)
I hope this helps some of you! x
Title: Re: Cannot connect to front server...
Post by: itsella on June 15, 2016, 08:16:36 am
I have the same problem as you had in Australia and literally tried everything you did and nothing worked, Also I did what you said and downloaded java installed it on a supported browser etc and I still can't connect to the front server....Did you do something else that aloud it to work for you or was what you mentioned with the java the only thing that got you to connect? ^^
Title: Re: Cannot connect to front server...
Post by: Hakumi on June 15, 2016, 08:19:58 am
A possibility could be that cloudflare might still be down in your area...

Some things you can try ( Skip over the ones you already tried ):

Running the game as an administrator.
Switching Browsers and logging into the login tab.
Reset your character's homes AND THEN send them hole via user panel.
Restart your Router.
Try logging into the game with a cellular device / another computer.
Switch Rendering Systems.

( Hopefully I'm not missing anything ).
Title: Re: Cannot connect to front server...
Post by: razmirz on June 16, 2016, 04:07:52 pm
http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=54268.msg779817#msg779817 (http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=54268.msg779817#msg779817)

try that
Title: Re: Cannot connect to front server...
Post by: itsella on June 18, 2016, 11:41:29 pm
OMFG! Thanks sooo much it actually worked! So grateful :3