Feral Heart

Help & Guidance => Game Help => Topic started by: Poko on June 15, 2016, 02:14:16 pm

Title: Front Server Problems
Post by: Poko on June 15, 2016, 02:14:16 pm

Okay I know there are other things about this too, but I actually have some information on whats happening with me. So I've had the game for years, downloaded the update. Everything was working perfectly.

Around 15 minutes before 9pm USA Mountain Time last night, I was booted off the game on BOTH accounts I was logged in with. Now, thats normal. I went back to the login page, logged right back in, and returned to the game. However, since that happened, the Front Server has been refusing to allow me back into the game (keeps saying Front Server Cannot be Reached - and yes I am logged in, and have tried logging in with multiple browsers) - I gave up last night after resetting my router, browser, and computer, and after making sure I had an update of everything needed.
The problem is still there this morning, so now I am a little lost - I know at least one friend from a rp site I'm part of who has the exact same problem, and I did read the other threads here with the problem. I hope my information helps a little.

Title: Re: Front Server Problems
Post by: Decomposed on June 15, 2016, 02:27:35 pm

Quote from: AkutibuKat on June 14, 2016, 02:51:27 pm

Fixed it! c:
Make sure you have Java installed AND using a browser that supports it. Download this if you haven't already got it - https://java.com/en/download/ (https://java.com/en/download/)
This allows it to communicate so this is very necessary. I'm surprised the devs didn't include that (Unless of course they forgot or expected people to have it as a default which is understandable.)
I hope this helps some of you! x

Just going to add what someone gave me and see if that works for you ;-;

Title: Re: Front Server Problems
Post by: Poko on June 15, 2016, 02:30:19 pm

I did read that while looking around trying to find the problem - It didn't work. I used Firefox and Explorer, both browsers that support java, and downloaded from that link :l

Title: Re: Front Server Problems
Post by: CosmoFursi on June 15, 2016, 02:32:20 pm

hi it's Petal

This probably won't do anythng, but maybe try using Chrome?

Title: Re: Front Server Problems
Post by: Decomposed on June 15, 2016, 02:33:41 pm

I'm having the same ''Couldn't Connect'' issues, so I can't tell you how to fix it until I know how. Sorry I can't be of help</3

Title: Re: Front Server Problems
Post by: Poko on June 15, 2016, 02:34:37 pm

Already did XD I have Explorer, Edge, Firefox and Chrome on my laptop, none of them worked - Also tried multiple accounts, including some accounts friends let me try. It will login perfectly with the login page, its just the game keeps Failing to Connect to Front Server

Title: Re: Front Server Problems
Post by: Hakumi on June 15, 2016, 06:47:36 pm

There's a possibility that cloudflare went down around your area ( new one & Not just in other countries ) or it could be that changes have or being made from your Internet provider or some sort ( Guessing that your friend has the same one as you ) but if not, it could be cloudflare.

Title: Re: Front Server Problems
Post by: razmirz on June 16, 2016, 04:05:08 pm

http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=54268.msg779817#msg779817 (http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=54268.msg779817#msg779817)

try that

Title: Re: Front Server Problems
Post by: Poko on June 16, 2016, 04:51:16 pm

So I figured out from that link there are two different IPs on my computer I guess? (not really smart when it comes to this kind of stuff) -- How exactly do I fix that? I turned the proxy setting off on my laptop and it still didn't fix anything.

Title: Re: Front Server Problems
Post by: Hakumi on June 16, 2016, 05:01:46 pm

Quote from: Razmirz on June 16, 2016, 04:12:39 pm

That means you either have a proxy configured somewhere..

http://www.enigmasoftware.com/how-to-disable-proxy-settings-browser/ (http://www.enigmasoftware.com/how-to-disable-proxy-settings-browser/)

There's a little guide to turning them off.
Edit:One other thought if you find you have a proxy setting that refuses to turn off chances are you have a virus :(

Or your internet is forcibly pushing your we connections though some other proxy.
Which for one is very anti privacy and also a little out of scope of what I can help you fix.

Title: Re: Front Server Problems
Post by: Poko on June 16, 2016, 05:05:42 pm

Yes I did that, for every browser I use :l Also did a full computer virus scan, updated everything that I've been avoiding, and changed connection (since I have 3 different ones in my house) and still nothing - I can login on the login page fine, open the game fine, just after typing in my password and such, it will keep coming back as "Failed to Connect to Front Server"

Title: Re: Front Server Problems
Post by: razmirz on June 16, 2016, 05:09:48 pm

http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=57084.msg779846#msg779846 (http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=57084.msg779846#msg779846)

Another user same problem and looking at your IP you both have the same internet provider?

Coincidence? I think not!