Feral Heart

Help & Guidance => Game Help => Topic started by: Viperther on June 15, 2016, 11:42:56 pm

Title: Connection Problem!!
Post by: Viperther on June 15, 2016, 11:42:56 pm

Whenever I try to log into the game, it just says 'Failed to connect to front server.' No matter how many times I try. I've restarted my computer, re installed the game many times, logged into the page on my phone, re connecting to my internet and NOTHING is working!! I haven't been able to get into the game for 2 days now, it's really making me mad, please help! :-\

Title: Re: Connection Problem!!
Post by: Hakumi on June 15, 2016, 11:44:45 pm

Have you tried restarting your router, ran the game as an administrator?
Maybe try a different browser and make sure that you have reset your character's homes and then sent them home.

Title: Re: Connection Problem!!
Post by: ArcticGalaxy on June 15, 2016, 11:45:22 pm

Could possibly be the Cloudflare down around your area. Not sure though. Have you tried changing rendering systems?

Title: Re: Connection Problem!!
Post by: Viperther on June 15, 2016, 11:46:49 pm

Quote from: ArcticGalaxy on June 15, 2016, 11:45:22 pm

Could possibly be the Cloudflare down around your area. Not sure though. Have you tried changing rendering systems?color]

It doesn't let me change rendering systems, it's stuck on OpenGL(or whatever it's called.) most of the time.

Title: Re: Connection Problem!!
Post by: Hakumi on June 15, 2016, 11:47:55 pm

You can go into the Orge.cfg and change the rendering systems that way in the main FH folder.

Title: Re: Connection Problem!!
Post by: Shazadah on June 15, 2016, 11:49:10 pm

This kind of problem has come up a few times today, I think it might have something to do with the Cloudflare thing being down in some areas still, Brazil and Australia I think are two of those areas. In this case there's nothing you can do but wait, since it's not something you yourself can fix. The staff is working on trying to fix it though, just hang in there.

I would try seeing if your firewall and/or antivirus program might be the cause, sometimes those two things will block FH from having internet access.

Title: Re: Connection Problem!!
Post by: Viperther on June 15, 2016, 11:50:07 pm

Quote from: Hakumi on June 15, 2016, 11:47:55 pm

You can go into the Orge.cfg and change the rendering systems that way in the main FH folder.

Okay, I'll try that. I also used different browsers and ran the game as an adminstrator and it doesn't work, but I'll try the other things you said.

Title: Re: Connection Problem!!
Post by: Viperther on June 15, 2016, 11:51:07 pm

Thanks for all of the help, guys! If none of these things work, then I'll just wait for the staff to fix it.

Title: Re: Connection Problem!!
Post by: razmirz on June 16, 2016, 04:01:55 pm

http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=54268.msg779817#msg779817 (http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=54268.msg779817#msg779817)

try that

also if cloudflare was down you wouldn't be able to reach the site