Feral Heart

Help & Guidance => Game Help => Topic started by: Minxy on June 19, 2016, 09:20:50 pm

Title: Failed to connect to main server.
Post by: Minxy on June 19, 2016, 09:20:50 pm
Hello!
So catching up on the new update, I figured it would be nice to try it out and get a feel of FH again, but i've encountered this problem that nothing seems to be fixing. I got rid of ALL things Feralheart related, and got them out of my trashcan too, and freshly redownloaded trying both the torrent and web download. I even followed the tutorials that were given, and did everything correctly. My firewall allows FH through, I restarted my router, started afresh so many times, and I cleaned my cookies/cache on BOTH firefox and google chrome.

I put my characters at home, having reset their homes beforehand, and even created a new character to test - but no matter what, I cannot connect to the main server. I tried at different times of the day, depending on how many people are online. I'm just not sure what to do, in regards to trying to get it to work. Before AND after the hacking and having to use the page to log in, I never had a problem with connecting to Feralheart before. So, I'm not sure what's happening. If anyone has any insights or something that I haven't tried, I would be most appreciative!

Thank you.
Title: Re: Failed to connect to main server.
Post by: Hakumi on June 19, 2016, 09:22:25 pm
Have you checked your antivirus and made sure that it isn't blocking Feral-Heart at all?
Title: Re: Failed to connect to main server.
Post by: ArcticGalaxy on June 19, 2016, 09:23:39 pm
Maybe try changing your rendering system? Worth a shot at least. IT sometimes helps me.
Title: Re: Failed to connect to main server.
Post by: Kynvuu on June 19, 2016, 09:24:38 pm
Try logging into the log in page on a mobile device
Title: Re: Failed to connect to main server.
Post by: Minxy on June 19, 2016, 09:27:02 pm
@Hakumi: Yeah, AVG is letting FH through!
@ArcticGalaxy: I tried it with both, and also ran as administrator.
@Kynvuu: No change. :/

(Thank you for such quick responses, my god! xD)
Title: Re: Failed to connect to main server.
Post by: CrazyCatLady on June 19, 2016, 09:27:20 pm
About the Log In page, sometimes you will need to open the page up before starting FH. I know I can't connect to the main server unless I do that.
Title: Re: Failed to connect to main server.
Post by: Minxy on June 19, 2016, 09:29:38 pm
@CrazyCatLady: Haha yeah, I found that out the hard way! So I definitely had that open and logged in before I tried again.
Title: Re: Failed to connect to main server.
Post by: Hakumi on June 19, 2016, 09:31:44 pm
Do you have a mobile hotspot? Maybe that might work.
Title: Re: Failed to connect to main server.
Post by: Minxy on June 19, 2016, 09:33:27 pm
@Hakumi: I unfortunately don't! :^(
Title: Re: Failed to connect to main server.
Post by: Hakumi on June 19, 2016, 09:46:00 pm
It could just be your internet and how strong the connection is between the servers and your internet. Might not be strong(?)
Title: Re: Failed to connect to main server.
Post by: Minxy on June 19, 2016, 09:50:41 pm
@Hakumi: I tested my internet with everything else and it's fine, and even my connection/speed test, things were good! So I'm wondering if it's just FH..?
Title: Re: Failed to connect to main server.
Post by: Hakumi on June 19, 2016, 09:53:53 pm
Possibility... But again, it could be the connections between the servers and your internet.
Title: Re: Failed to connect to main server.
Post by: Minxy on June 20, 2016, 10:51:29 am
If everything else works fine, and FH never having given me a problem before, I'm inclined to lean towards the game itself proving to be the problem for me, perhaps. ;w;
Title: Re: Failed to connect to main server.
Post by: DraconiaHeart on June 20, 2016, 12:06:39 pm
Hmmm
I have not heard of the game giving this big of an issue before. You seem to be in a rather big puddle of trouble.
The only thing I can think of is that if the issue continues to persist with little change to contact one of the Staff members about it. Some times fellow members don't have all the answers to solve every issue.
Title: Re: Failed to connect to main server.
Post by: Minxy on June 20, 2016, 08:20:54 pm
@Draconiaheart; Sadly, that's true. A huge puddle of trouble, I'm beginning to lose hope of ever being able to go on FH again. xD Though I may just do that, as I'd like to think even just a little bit that there's something that can be done. xD