Feral Heart

Help & Guidance => Game Help => Topic started by: CrazyApples on June 26, 2016, 07:02:03 pm

Title: "Failed to connect to front server."
Post by: CrazyApples on June 26, 2016, 07:02:03 pm
I have tried logging in to FeralHeart but I always come up with the error saying "Failed to connect to front server." I am not sure what to do. I have downloaded the new update for the game. It will not allow me to connect to the front server though. I tried everything to connect to it but nothing seems to be working. Is there something that might be wrong with my router or just my game in general? Is there anything I can do to somehow get it working? Thank you so much.
Title: Re: "Failed to connect to front server."
Post by: Hakumi on June 26, 2016, 07:07:14 pm
Not sure if the site is down(?) since another user is having similar issues.
Did this just happened or was this already a problem?
Title: Re: "Failed to connect to front server."
Post by: CrazyApples on June 26, 2016, 07:11:53 pm
Before this update, I was able to login just fine. I had to use that tab that you had to keep open in order to login, though. I just downloaded the update though and for some reason I am unable to login to the front server.
Title: Re: "Failed to connect to front server."
Post by: Hakumi on June 26, 2016, 07:15:53 pm
It could be because of the site maintenance that there will be times where the server might be a bit wonky.

Have you made sure that your proxy is off?

Tried running the game as an administrator?

Restarted your Router? Or even tried using a mobile hotspot if you have one?

Tried Logging into the tab via cellular device or another computer?
Title: Re: "Failed to connect to front server."
Post by: CrazyApples on June 26, 2016, 07:21:38 pm
How do I turn my poxy off?
Title: Re: "Failed to connect to front server."
Post by: Hakumi on June 26, 2016, 07:29:06 pm
Okej, go to your Tool Settings and select the Internet Options.

From there, you'll click the connections tab and select the LAN settings.

Finally, uncheck the box with the Use Proxy Server for your LAN and hit 'Okay' to return to your internet browser.
Title: Re: "Failed to connect to front server."
Post by: CrazyApples on June 26, 2016, 07:39:47 pm
Agh, it worked! Thank you so much for all of your help. ;)
Title: Re: "Failed to connect to front server."
Post by: Hakumi on June 26, 2016, 07:45:28 pm
Glad that it works ~! ^^
Title: Re: "Failed to connect to front server."
Post by: CrazyApples on June 26, 2016, 07:46:44 pm
Ah, never-mind. There seems to be a new issue. Every-time I try to connect a character to the map server it says it can not connect. I can see all of my characters when I login though. I have reset all of their homes but I can not connect to the map server when I login on a character.
Title: Re: "Failed to connect to front server."
Post by: Hakumi on June 26, 2016, 07:50:57 pm
Not only do you have to reset their homes, but make sure that you're Sending Them Home as well. Then try again and hopefully it'll work ~!
Title: Re: "Failed to connect to front server."
Post by: CrazyApples on June 26, 2016, 08:00:02 pm
It did work. So sorry if I was somehow an annoyance. I appreciate all of the help you've given me. Thank you very much!
Title: Re: "Failed to connect to front server."
Post by: Hakumi on June 26, 2016, 08:01:30 pm
No worries floof ~! ?

Glad that it's working for ya ^^
Title: Re: "Failed to connect to front server."
Post by: Warriorstrike on June 26, 2016, 11:50:05 pm
I'll lock this up since you've resolved both of your issues. I hope to see you around the maps soon!