Feral Heart

Help & Guidance => Game Help => Topic started by: Envya on July 02, 2016, 11:09:00 am

Title: I cant connect
Post by: Envya on July 02, 2016, 11:09:00 am
Hi! I am a very old player Feral Heart. Yesterday I wanted to login, but I can't.  :(

I remember my login and password, but when I want to log shows me;

(http://screenshooterusnortheu.blob.core.windows.net/engine4files/vtrbvhkcivbulxtbbwwnxfdhqczjhujxpsulgmmxhbfbrqgnicbnvhpaikojjcacukefklzziafhevxbsphgrpnknkzhmdxbtbgu)
Title: Re: I cant connect
Post by: ArcticGalaxy on July 02, 2016, 11:18:01 am
Be sure you are logging in to the play game tab and that it is running in the background un minimized.
Title: Re: I cant connect
Post by: PrettyReckless on July 02, 2016, 03:44:33 pm
When the new login tab is mentioned, they are referring to this: www.feral-heart.com/login
Title: Re: I cant connect
Post by: Envya on July 02, 2016, 08:39:41 pm
So I must playing in fullscreen?  :o  :o
Title: Re: I cant connect
Post by: Reaper on July 02, 2016, 08:42:48 pm
You can, but make sure to keep the login tab in the back round.
Title: Re: I cant connect
Post by: Insoholic on July 02, 2016, 08:48:11 pm
Make sure to read these threads:
A quick understanding of the new login (http://www.feral-heart.com/smf/index.php?topic=54268.0)
Information Thread Regarding Server Inactivity And Recent Events (http://www.feral-heart.com/smf/index.php?topic=54258.0)

Instructions:
Quote from: Redlinelies
-Either use this link http://feral-heart.com/login/ or click "Play Game" in the right side of the site menu.

-Login to the account you wish to play on by providing the correct details.

-Give it a minute to connect and then launch your FH game client and login through there with the same account.

-Keep the tab and browser open during the whole time you play Feral-Heart.

Hope you are able to log in now! See you in-game and have fun :)
Title: Re: I cant connect
Post by: Envya on July 02, 2016, 09:35:14 pm
Thank you very muuuuuuuuuuuuch! <3
Title: Re: I cant connect
Post by: Insoholic on July 02, 2016, 09:41:07 pm
Happy to hear that you are able to login now!
If you ever need anything, don't hestitate to contact me. :)
Title: Re: I cant connect
Post by: Warriorstrike on July 03, 2016, 01:32:26 am
Locking this since the problem appears to be solved.