Feral Heart

Help & Guidance => Game Help => Topic started by: Nebulochaotic on July 11, 2016, 01:39:28 pm

Title: Connection failed...?
Post by: Nebulochaotic on July 11, 2016, 01:39:28 pm
So uh, I need a little help.

Every time I select my character and press 'play' it says after a while, that 'connection to the map server failed.' and I tried logging in again, and the tab that is supposed to be open WAS open...

So uh...help please?
Title: Re: Connection failed...?
Post by: Reaper on July 11, 2016, 01:41:38 pm
Did you make sure you reset your characters, and send them home? If not then do that, and see if that works. Also make sure you keep the tab open in the backround.
Title: Re: Connection failed...?
Post by: Bloo. on July 11, 2016, 03:54:52 pm
Just as fireboss said, it's most likely because your characters are still stuck in the old FH maps and will crash if you try to load them up ^^

If you're not sure how to reset your characters and send them home, take a lookie here c;

STEP ONE: Login here, this is as soon as you type in feral-heart.com before hitting the forum button.
(http://image.prntscr.com/image/65f0c218f5f9437e9f590715525d700b.png)

STEP TWO: After you login, clicky the User Panel button.
(http://image.prntscr.com/image/25570ea0d9d645bb80aa0887a2827579.png)

STEP THREE: Login again...
(http://image.prntscr.com/image/7f7b3c5db44144c2b20b85db41543fb5.png)

STEP FOUR: Click "Reset Home" and THEN click "Go home" for whichever character is stuck for you.
(http://image.prntscr.com/image/b67c59bd81f14a72b02776be31d00b55.png)
Title: Re: Connection failed...?
Post by: Insoholic on July 11, 2016, 05:57:42 pm
Hello, there. I suggest t' try another browser or install some page reloader and set it t' refresh every 25 seconds.
Also, make sure to do not delete your browser history/cache because that could also log you out too.

You can check this thread: A quick understanding of the new login (http://www.feral-heart.com/smf/index.php?topic=54268.0)

Hope this helps and your problem will be solved soon. Good luck!