Feral Heart

Help & Guidance => Game Help => Topic started by: jlo8 on August 03, 2016, 07:06:11 pm

Title: Another problem...
Post by: jlo8 on August 03, 2016, 07:06:11 pm
I seem very unlucky with this game! I finally got it to download and now i log in and it says "cant connect to front server"... I'm connected to the internet and everything! how to fix this? :(
Title: Re: Another problem...
Post by: Kynvuu on August 03, 2016, 07:08:45 pm
Make sure you are logging into the Play Game tab found here (http://feral-heart.com/login/index.php) and that you are keeping this page open while you play. c:
Title: Re: Another problem...
Post by: jlo8 on August 03, 2016, 07:19:18 pm
it still isnt working :( sometimes it says "request accepted, sending login" but the page is like that for a while then it says connection lost when it finally loads.. but for the most part it cant connect to front server in the first place..
Title: Re: Another problem...
Post by: ArcticGalaxy on August 03, 2016, 07:20:40 pm
Sometimes, after a certain amount of time, the login page automatically logs you out and kicks you from the game. Try using a tab refresher such as refreshthis.com and set it to refresh the login page every 25 seconds. This way it will keep you logged in. :)
Title: Re: Another problem...
Post by: Enoki on August 03, 2016, 07:41:01 pm
If none of the above solves y'er problem, try checking y'er router. A simple reboot may be what ye need. ;)
Title: Re: Another problem...
Post by: Wyldercat on August 03, 2016, 07:45:24 pm
I just wanted t' add, if yer a Chrome user, I believe there is a built in tab refresher available for free in the Chrome Webstore, just incase yer uncomfortable usin' a website.
Also, try this combo. It usually helps me log in if the page is actin' up:
1. open login page 2. open game 2. close game 3. refresh login page manually 4. open game again
Title: Re: Another problem...
Post by: jlo8 on August 03, 2016, 07:48:42 pm
I guess im just not meant to play this game... I'm doing everything and it wont let me play; kept the tab open, refresh constantly(manually because that refresher doesnt wanna work either), open/close the game, and the internet doesnt seem to be the problem either... *sigh* maybe theyll make a new update someday where ill be able to play it too...
Title: Re: Another problem...
Post by: Bawfle on August 03, 2016, 07:53:13 pm
Don't think that way, honey, it's just some people do have trouble playing this game as it has been through a lot of changes this past year for so many different reasons.

What I usually do, dear, is log into the FeralHeart game tab login (which is where the "play game" link leads to) and then open up FeralHeart, giving my login page time to connect to the server. Remember to always keep the login tab open when playing the game as this allows you to actually connect to FeralHeart.

The login page usually takes 30 seconds to 60 (a minute) to connect. If not, sometimes instantly. Try to avoid refreshing as it will just sometimes not work at all for you. I also recommend using Firefox as your browser as I feel it is the most trust worthy browser. However, Chrome does work just fine... I just have my bad days with it.

So just try doing what I do and see how it works for you. Try waiting a minute also, if you're still seeing the "cannot connect to front server" message pop-up.
Title: Re: Another problem...
Post by: Insoholic on August 03, 2016, 08:06:20 pm
You can try using this realoder: Reload Every (https://addons.mozilla.org/en-US/firefox/addon/reloadevery/)
All you have to do is to login from here (Login (http://feral-heart.com/login/index.php)), then type in your username and password.
After that, you just have to right click anywhere on the page (find Reload Every) and select your time.

Hope this helps and your problem will be solved soon!
Title: Re: Another problem...
Post by: jlo8 on August 03, 2016, 08:17:15 pm
thank you all for trying to help me its so nice to see how kind everyone here is :')

Hopefully if i keep trying it will eventually work
Title: Re: Another problem...
Post by: Enoki on August 03, 2016, 10:57:58 pm
Oh! I almost f'ergot. I'm not sure if this problem has been fixed yet, but users in Brazil cannot log in at the time being. So if ye live in Brazil, 'tis most likely the issue at hand.
Title: Re: Another problem...
Post by: jlo8 on August 04, 2016, 01:24:10 am
UPDATE:
I got it to log me in and go to the character part but when i go to play and it loads the area it takes forever then says connection lost again

Title: Re: Another problem...
Post by: Reaper on August 04, 2016, 01:25:17 am
You would probably need to reset your character's home, and then send them home. Go here http://www.feral-heart.com/user/index.php and login and you will be able to reset your characters home.
Title: Re: Another problem...
Post by: jlo8 on August 04, 2016, 03:09:54 am
Thank you all so much! Problem was finally solved :)
Title: Re: Another problem...
Post by: Insoholic on August 04, 2016, 01:46:57 pm
You're welcome, floof! Glad to hear you're able to play now. c:

A staff member will lock this thread for you very soon, I'm sure.
Title: Re: Another problem...
Post by: Warriorstrike on August 04, 2016, 04:59:12 pm
Locking this since the issue was resolved.