Feral Heart

Help & Guidance => Game Help => Topic started by: katiebug07127 on September 18, 2016, 01:37:08 pm

Title: Won't stay connected. And password change
Post by: katiebug07127 on September 18, 2016, 01:37:08 pm

So FeralHeart will not stay logged in. I've checked my internet and firewall protection and they are fine. Then I checked the online login that you have to do. Every time I log onto it about a minute and a half later it logs back off. Am I hacked?  Also I changed my password but I still need my old one to login. Any help with that too??

Title: Re: Won't stay connected. And password change
Post by: Reaper on September 18, 2016, 04:28:22 pm

Make sure you are not clearing out your browser history or cookies so it doesn't log out like that. If you want you could try getting a tab refresher. If that doesn't work you may have mispelled your password or username. As for password changes I am not sure if it possible to change it right now due to the site is still updating and there are many bugs. But you could try messaging a mod.

Title: Re: Won't stay connected. And password change
Post by: Morgra on September 18, 2016, 05:41:10 pm

If you are using Chrome, use an extension: Staying Alive Extension (https://chrome.google.com/webstore/detail/staying-alive-for-google/lhobbakbeomfcgjallalccfhfcgleinm?hl=en-US)

I don't personally use it because I don't run into the issue myself, but I suppose it would work for your incidents. :)

Title: Re: Won't stay connected. And password change
Post by: Shazadah on September 18, 2016, 06:01:42 pm

Quote from: Shazadah on September 18, 2016, 10:43:00 am

I do believe that, for changing your account password to work in-game, you have to change it a certain way. Open a new tab and go to the FH website (NOT the forums!) and try the "forgot password" option on the yellow box in the corner where you'd normally register an account before the updates happened and follow the on-screen steps from there. Give it a day or two for it to reset, and then try again. I don't know if this method still works after all the updating that's been going on here, but it's always worth a try.

That's about all I can give you, hopefully it helps at least a little.

But like Fireboss said, it may not work so well with the site being under maintenance and registration closed, but *shrug* give it a shot. Also, you could give www.refreshthis.com (http://www.refreshthis.com) a try too, just enter in the url of the login page after you've logged in, and set it to every 25 seconds. Keeps me logged in for hours, so maybe it'll be a big help to you too.

Title: Re: Won't stay connected. And password change
Post by: Bloo. on September 18, 2016, 06:01:59 pm

There's also a simple browser page refresher that is a website of its own. Really easy to use and works like a charm~
http://www.refreshthis.com/

Edit: Shadoop! Shazadah posted the same thing a second before me haha

Title: Re: Won't stay connected. And password change
Post by: katiebug07127 on September 18, 2016, 08:43:54 pm

Thanks everyone, the page refresher works. So it's been solved ^_^. Thanks everyone for helping me

Title: Re: Won't stay connected. And password change
Post by: Kerriki on September 18, 2016, 08:58:12 pm

Glad it works! Locking this :3