Feral Heart

Help & Guidance => Game Help => Topic started by: IceInMyVeins on October 04, 2016, 06:49:06 pm

Title: Help! Can't Connect to Main Server?
Post by: IceInMyVeins on October 04, 2016, 06:49:06 pm

Hello, so I got the new update and I played it last night and enjoyed it. I tried logging in this morning and I can get to character selection and I can get through login onto the loading screen. Not even a few seconds after, I get an error message saying that it can't connect to main server? It's been doing this more than once. Every time I select a character and press start a few seconds after it says that message? Anyway to fix? I have the "Play Game" tab open at all times and logged in so I know it can't be that. Any help/feedback would be greatly appreciated!  :)

Title: Re: Help! Can't Connect to Main Server?
Post by: Reaper on October 04, 2016, 07:12:07 pm

Hmm make sure that you reset your characters home, and then send them back home so that they won't be stuck in the old maps. You can reset your characters home by going here http://www.feral-heart.com/user/index.php You would have to log on first, and then pick the character you want to be sent home.

Title: Re: Help! Can't Connect to Main Server?
Post by: D-ead7Dog on October 04, 2016, 07:13:56 pm

Don't minimize the browser Log in page either. It's the only way to get into Feralheart.
Gotta keep it open to be able to play.
Plus make sure you're not in incognito/private mode.
Chrome and Firefox are usually the best browser to play games on.

And like Fireboss said, restarting home usually helps. Don't forget after you click "reset home" make sure you also click on "Go home".

Title: Re: Help! Can't Connect to Main Server?
Post by: ArcticGalaxy on October 04, 2016, 07:34:21 pm

Also, make sure your internet connection is strong. Reset your wifi if you have to.