Help & Guidance => Site/Forum Help => Topic started by: Kyonchi on October 09, 2016, 04:10:49 pm
Title: Cannot login to other account...?
Post by: Kyonchi on October 09, 2016, 04:10:49 pm
Hello. I'll just get straight to the point; I cannot recover the password to my other account. At first, I believed it was because I was typing it wrong, so I send a password recovery request. After multiple tries, I just gave up. Is it because the site is being renovated, and account changes won't really go through? I'd just like my account back. I haven't used the forums much, but am I able to contact a mod to see if they could retrieve it, if that's even possible..?
Title: Re: Cannot login to other account...?
Post by: Kerriki on October 09, 2016, 05:22:48 pm
Yes, there have been some account derps due to the site being under maintenance. Is it simply that you forgot your password?
(And yes, you are able to pm staffers ^^ Feel free to pm me or anyone else)
Title: Re: Cannot login to other account...?
Post by: Whisperingwaves on October 09, 2016, 05:24:47 pm
How long has it been since the account was logged into? After a certain amount of time dealing with inactivity the server will delete an account to preserve space and do its typical maintenance. Certain site functions are being buggy due to the site work by Raz, but hopefully it'll be fixed soon.
~ Whisper
Title: Re: Cannot login to other account...?
Post by: Kyonchi on October 09, 2016, 09:56:29 pm
Mhm, I just forgot my password. ;; Also, it's been a few months since I've last played. And the time for an inactive account to get deleted is about...8 months, if I'm correct?
Title: Re: Cannot login to other account...?
Post by: ArcticGalaxy on October 09, 2016, 10:02:24 pm
I actually think it's close to two years. You could always pm a staff to see if your account is still registered I believe...but I don't think that would help your password issue...