Feral Heart

Help & Guidance => Game Help => Topic started by: Cheeky_Scrub on October 12, 2016, 05:20:29 pm

Title: Can't log in
Post by: Cheeky_Scrub on October 12, 2016, 05:20:29 pm
I can't log in. I know about the 'Play Game' tab update, but when I open the tab and try to log in it doesn't. I typed my username and password right, there's no message popping up saying that I have an incorrect username/password, it just refuses to log-in. I hit enter, the login-tab is still there instead of the 'keep this tab open' message. I miss this game, please help.
Title: Re: Can't log in
Post by: Enoki on October 12, 2016, 09:15:38 pm
The game has just been through a map issue which should now be fixed. Try logging in now and see if things are back in working order.

If the issue still persists, check y'er internet connection and router. It never hurts to give the old router box a reboot. Ye can also try logging into the Play Game tab with a different browser or mobile device.

Also, polls are used to take surveys. So, help threads like these don't require the poll tool unless ye 'ave a question ye'd like to survey the techs with. Such as, "Has anyone ever had this issue?" and two poll options could be "Yes" and "No".

Hope this helps with any questions y'er 'aving. Let me know if any of these ideas come to a solution.
Title: Re: Can't log in
Post by: Warriorstrike on October 12, 2016, 11:56:55 pm
Moving this over to the Game Help board, since your issue has to do with connection to the server, rather than the website.