Feral Heart

Help & Guidance => Game Help => Topic started by: CoypuCoyote on October 20, 2016, 06:14:51 pm

Title: HELP My Game Wont Connect?!
Post by: CoypuCoyote on October 20, 2016, 06:14:51 pm
Okay, so I downloaded the new update, but when I go to login to the game, it says "Cannot Connect To Front Server"
so ill try again and again until it lets me. But then as soon as i go to a map it says that it cant connect to front server again and it kicks me out! :o I am also using the new login system
and my internet is working fine so i don't know what the problem is.
any help would be great thank you!!  :)
Title: Re: HELP My Game Wont Connect?!
Post by: D-ead7Dog on October 20, 2016, 06:17:16 pm
Make sure you're using the new log in system!
http://www.feral-heart.com/login/

Also after you log in on the page [you need to keep it open and logged in to play
try using this
http://www.urlreload.com/
So it doesn't kick you off the log in page as often. :)
Title: Re: HELP My Game Wont Connect?!
Post by: Reaper on October 20, 2016, 06:20:32 pm
Adding on to what Pkf7 said you could also try resetting your character home and send them home so they won't be stuck in the old maps.
Title: Re: HELP My Game Wont Connect?!
Post by: CoypuCoyote on October 20, 2016, 06:24:10 pm
I have been using the new login system. it was working fine until I downloaded the new update :/
I also have reset all my characters homes, and even made a new character and it still wont work.
Title: Re: HELP My Game Wont Connect?!
Post by: D-ead7Dog on October 20, 2016, 06:40:34 pm
Quote from: wolflvr on October 20, 2016, 06:24:10 pm
I have been using the new login system. it was working fine until I downloaded the new update :/
I also have reset all my characters homes, and even made a new character and it still wont work.

Make sure you don't forget to click [after resetting home] to click "Go Home".
Many people forget to do that! ;)
Title: Re: HELP My Game Wont Connect?!
Post by: Kynvuu on October 20, 2016, 08:52:50 pm
Try accessing the login page through another browser or use a mobile device instead. Also, load up the game and log into the page and let it sit awhile before actually entering your login info to the game itself, sometimes that does the trick!
Title: Re: HELP My Game Wont Connect?!
Post by: Insoholic on October 21, 2016, 02:19:02 pm
How did you manage to create a new character, when it's not allowing you to pass through the login screen?
Make sure you have a solid internet connection and that there's no security software blocking the game.

Quote from: Razmirz
When you login to this page your "IP address" (the place your connecting from) is allowed to communicate with the game server. As the game server is not on the same node as the website it can take up to 60 seconds from point of login to being allowed to connect.

Also, make sure you have cookies enabled. There's a possibility that you may be banned right now.
For further information, send a personal message to a staff member (Staff Page (http://www.feral-heart.com/index.php?option=com_content&view=article&id=28&Itemid=52)).


Title: Re: HELP My Game Wont Connect?!
Post by: CoypuCoyote on October 21, 2016, 05:55:37 pm
Well sometimes it will let me in adn other times it will not.
but once im at the character creator and try to go into the game. it kicks me off agin. :o
Title: Re: HELP My Game Wont Connect?!
Post by: Insoholic on October 22, 2016, 03:52:27 pm
You can try downloading this reloader: Reload Every (https://addons.mozilla.org/en-US/firefox/addon/reloadevery/) (Mozilla Firefox)
All you have to do is to login from here (Login (http://feral-heart.com/login/)) and type in your username and password.
After that, you just have to right click anywhere on the page and select your time (every 10-30 seconds).

Make sure to do not minimize your browser in the background (open FeralHeart on top of it).