Help & Guidance => Game Help => Topic started by: StarletSketch on November 05, 2016, 04:20:26 pm
Title: Always Failing to Connect to Server?
Post by: StarletSketch on November 05, 2016, 04:20:26 pm
Hey! So, I've been trying to log in for a long time now. I tried a couple nights ago, last night, and this morning and instead of logging in, I always get a "Failed to connect to server"
Help?
Title: Re: Always Failing to Connect to Server?
Post by: Shazadah on November 05, 2016, 05:02:26 pm
Make sure you're using the "Play Game" tab, locates in the top right, to log into the game. Log into the tab first, wait about two minutes, then open FH and try logging in (keep the tab open behind your game, don't minimize the browser window).
If you're having trouble staying logged into the tab, as some of us always do, use a tab refresher to keep it open and you shouldn't be constantly logged out. http://refreshthis.com (http://refreshthis.com) is a pretty commonly used one. Log into the tab, then copy the page url, paste it where it says url on refreshthis's page, set for every 25 seconds and start. Hopefully it'll work for you as good as it works for me and others that use it with success.
It's also recommended that you use another browser other than Internet Explorer. Accepted browsers are Chrome and Firefox, as they seem to work best with the login system.
And, make sure you have a strong enough Internet connection and that your game isn't being blocked by your firewall or an antivirus program of some sort.
Good luck to you floof.
Title: Re: Always Failing to Connect to Server?
Post by: D-ead7Dog on November 08, 2016, 12:35:48 am
You just need to log in here (http://www.feral-heart.com/login/) and keep it open as you play on Feralheart. :)
Title: Re: Always Failing to Connect to Server?
Post by: MtThetoto on November 21, 2016, 09:36:55 pm
Hello. I can't login in this page : http://feral-heart.com/login/index.php When I enter my login/password and click on "Login", the page refresh... and nothing else. My firewall is off, my antivirus too. I try with 3G, same. A another computer, same... My password is correct because i can login in http://feral-heart.com/ but not on the "Play Game" button.
Please Help :c
Thanks
Title: Re: Always Failing to Connect to Server?
Post by: MtThetoto on November 21, 2016, 09:41:06 pm
Okey, sorry, i resolve it. It's very strange but it's not the same password to log in...
Title: Re: Always Failing to Connect to Server?
Post by: Morgra on November 21, 2016, 10:09:55 pm
@MtThetoto, create a new topic if you'd like some assistance with your own problem. Glad you figured it out though. Later on, when registration and the site work is finished, you should be able to redo your password to something else as it seems as though you said you now have two different passwords.