Help & Guidance => Game Help => Topic started by: pickles82 on November 16, 2016, 09:35:53 pm
Title: My old account deleted?
Post by: pickles82 on November 16, 2016, 09:35:53 pm
I have a problem. See, I had an old account I havnt been on since the video contest in 2012 and I'm wondering if it was deleted? I REALLY want it back because I miss it and I think I had lost the password for it in the begininng. The user was Feralhaunted. Proof I was in a video --->http://www.feral-heart.com/smf/index.php?topic=25868.0
Title: Re: My old account deleted?
Post by: ArcticGalaxy on November 16, 2016, 10:04:21 pm
If you haven't logged in at all on that account since 2012, it is most likely deleted, since the server deletes accounts after about 2 years. If you want, you can always PM a staffer for them to look for you.
Title: Re: My old account deleted?
Post by: Morgra on November 16, 2016, 10:48:08 pm
As Arctic said, it's most likely that the account was removed if you haven't logged into it within the past 18 months. A staff member will be able to tell if it's been deactivated. Click on the Staff button at the top to find a staff member to message.
Wish ya luck!
Title: Re: My old account deleted?
Post by: Warriorstrike on November 18, 2016, 05:10:25 am
I've checked your account in our database and it does look like the account has been removed. If you have not logged in within 18 months, the account is considered inactive and may automatically be emptied by the server. We went through not too long ago to remove any accounts on the forum (and in-game) that were not active, so if you have not logged in for quite a while, we have, unfortunately, likely deleted it. We're working on getting the Registration back open so that users can create new accounts, so hopefully you won't have to wait too long before you can create a new one, if you so desire.
I will go ahead and lock this up, seeing as the issue has been discovered. If you have any further questions or concerns about the account or anything else, feel free to PM me or another staff member, and we would be happy to help you.