Feral Heart
Help & Guidance => Game Help => Topic started by: LakeStep on December 01, 2016, 06:05:55 am
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So today I wanted to go play feral heart and see my friends right? So when I went to the page where you log in and leave that page open it had let me log in. Then, I went to my feral heart game launcher and launched it. Next, I tried logging in (With the right pass and user) it would NOT let me get on im am so angry/sad right now so if someone could help me as soon as possible that would be great.. thanks-
~Lakey
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Try waiting a few minutes after you log into the tab to open the game client and log in it. The game is picky about it. Usually 2 minutes should do
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Did the login page log you out after opening the game?
Might want to double check this!
A tab refresher extentsion for your browser will prevent this from happening, set it to 40 secs while viewing the login page.
Were you still logged in after you opened FeralHeart?
Sometimes it takes a while for FeralHeart to recognize that you have logged into the login page, give it a while and then open FeralHeart and try again.
Something else?
Go further in detail with your problem and we might be able to help!
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Thanks guys!
I'll try it!
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I Tried what both of you said and neither of them worked.. The page that was supposed to be kept open stayed open and I didn't get logged out. I don't know what to do.. anyone else know?
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Have you recently been able to successfully log in?
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Umm about a few days ago? I dont remember exactly?
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Have you tried using any different browsers?
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i really don't have much space on my computer so i'm not gonna really try that :/
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Does the game give you any messages when you try to login?
i.e. "Failed to connect to front server" or "Bad Token"
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failed to connect to the front server yes
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.Reinstalling Feral Heart numerous times, entirely deleting it from my computer
.Checking that my internet connection is solid, which it always is
.Checking that my firewall allows the program to work, which it does
.Resetting my own internet connection multiple times
.Logging on to Feral Heart when the number of people on the server is low
.Ensuring that my caps lock is off when I type my password
Try these as well. I'm thinking the issue may not be the login page after all, but do make sure you are logging in with the same account name for both the page and game, and that you are not minimizing the page.
Is the computer allowing FeralHeart to connect to the internet?
Games like these needs to be able to connect to the internet, but sometimes windows doesn't know if the game/application can be trusted or it just skips adding the game to exceptions. If you aren't able to log on the game, this might be your issue.
Open up your control panel located in the start menu. Depending on which Operating system you use, and which layout it might look differently. But Windows firewall should be in the category "security" or just find the text "Windows firewall" or "Allow a program through windows firewall". This should take you to the correct place.
Once there you'll get a new window with a list of programs. Try to locate FeralHeart.exe in there and add it to exceptions by marking the checkbox. If you can't find it, and the game to the list by yourself by pressing add program.
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How's your internet connection?
Sometimes the internet connection of the users trying to play the game might be weak. This can cause you to not being able to connect or staying online for a longer time, many people might start blaming the game or server for this when it in fact might be themselves.
Here's a few things you can check:
1. Are you even connected to the internet right now?
2. Are you running any downloading/streaming programs?
3. Are there any other computers/devices using the same internet?
4. Are you currently using a wireless connection, if so, are you getting good signal?
Sometimes the internet connection can time out for various reasons and then jump back on again, so be sure to try a few times first.
Programs in the background
Downloading things or running streaming programs eats your bandwidth, and this bandwidth is needed in order to play the game, especially if you're using slower speeds. You can start by shutting off things like downloading programs and internet browsers. Maybe even IM programs such as MSN and AIM and try to play again.
Turn off extra devices
If you got more than 1 computer or other devices also using the internet, try turning them off if they're not in use. This will give you more bandwidth to spare.
On a wireless connection?
If you're using a laptop you might be using a wireless internet connection. These can sometimes loose their signal to the internet source. So try placing yourself closer to your modem, this might give you a stronger signal.
These things should solve the most connection problems!