You could send her the actual preset file, With the code and stuff? But the downside to that is that they can use your preset.
Not really sure on how to fix this issue, Sorry.
Did your preset export properly? If the game lagged or froze while it was exporting, that may have caused it to mess up.
Just to be sure, double check that everything is correct in your .material file and that the extensions (.png/.jpg) match.
Make sure that it exports it with the correct name as well (for example it should be "VortexAlive_1.fhp" and not "vortexalive_1.fhp") or it probably wont show at all for others... This error will probably happen if you ignore using the capitalization in your username when you try logging in as the preset maker uses what has been typed in the username field.