Feral Heart

Help & Guidance => Game Help => Topic started by: XLunastarX on December 11, 2016, 12:12:39 am

Title: Cant connect to server! Help!
Post by: XLunastarX on December 11, 2016, 12:12:39 am
 :( I just downloaded this game and its not letting me play its saying failed to connect to front server... Yes I tried the keep this page open while you play thingy but still not working can some one help Because i really wanna play badly :(  Thanks for the Help :3 c:
Title: Re: Cant connect to server! Help!
Post by: Morgra on December 11, 2016, 12:17:51 am
So, you are using the Play Game tab?

If so, wait a few minutes before opening the game client and logging in. Sometimes if you open FH too soon you'll get the Failed To Connect message :)
Title: Re: Cant connect to server! Help!
Post by: XLunastarX on December 11, 2016, 01:03:55 am
So, you are using the Play Game tab?

If so, wait a few minutes before opening the game client and logging in. Sometimes if you open FH too soon you'll get the Failed To Connect message :)
I Tried doing what you said and its still not working i waited for about five minutes and its still failing U-U thank you though
Title: Re: Cant connect to server! Help!
Post by: Morgra on December 11, 2016, 01:08:18 am
Is the Play Game tab logging you out too? You'd be able to tell if it no longer looks like this: (ignore the red arrow)

(http://i.imgur.com/hZAMsh6.png)

Instead it'll have the username and password forms blank.
Title: Re: Cant connect to server! Help!
Post by: VortexAlive on December 11, 2016, 01:27:46 am
If the login page is giving you trouble, I'd recommend getting a tab refresher for your browser and setting it to 40 secs or less (edit: On the login page specifically.).
Here's the one I use for Google Chrome: Easy Auto Refresh (https://chrome.google.com/webstore/detail/easy-auto-refresh/aabcgdmkeabbnleenpncegpcngjpnjkc)

Sometimes I also have to try hitting the log in button a few times as the game hasn't recognized that I logged in yet. Example: I log into the login page, then try logging into the game. The game says "Failed to Connect" but I'm still logged into the login page, I simply try logging into the game again until it succeeds. I'd give it a max of 5 tries.

^^ If it's not either of those, let us know. =)
Title: Re: Cant connect to server! Help!
Post by: TheExperience on December 11, 2016, 06:09:45 am
As an alternative, try logging into the Play Game tab before opening the application, I have to do it in this order because the game doesn't read correctly all the time..
Title: Re: Cant connect to server! Help!
Post by: TwistedSorrowzz on December 11, 2016, 06:56:28 am
Adding onto what Experience said, You should open the Play Game tab a few minutes before you try to start playing FeralHeart, Just so the game has enough time to register than you're logged in.
Title: Re: Cant connect to server! Help!
Post by: XLunastarX on December 11, 2016, 11:02:29 pm
Still Not Working :/
Title: Re: Cant connect to server! Help!
Post by: Morgra on December 11, 2016, 11:09:10 pm
Perhaps try clearing your browser cookies and cache.

If not, I'd recommend PMing a staff member. They will be able to help more if it's an account related issue