Feral Heart

Help & Guidance => Game Help => Topic started by: damiian on December 26, 2016, 04:48:03 pm

Title: reg has some issue for a friend
Post by: damiian on December 26, 2016, 04:48:03 pm

im simply wondering if anyone elses friends are having this issue with the new registration
a friend of mine recently just tried to sign up on a laptop in our house, they were told after clicking to continue on the registration screen to go check their email for their activation message
they've been sat here for like 10 minutes and havnt gotten one and YES they've checked all their folders including trash and spam and have repetitively refreshed to no avail on the activation
they cannot log in either as since their not activated their account "does not exist"

Title: Re: reg has some issue for a friend
Post by: VortexAlive on December 26, 2016, 05:17:21 pm

Registration may still be a bit buggy as it has only been brought back very recently.

Title: Re: reg has some issue for a friend
Post by: damiian on December 26, 2016, 05:37:11 pm

Quote from: VortexAlive on December 26, 2016, 05:17:21 pm

Registration may still be a bit buggy as it has only been brought back very recently.

well at least staff should see this and be aware of the bug then

Title: Re: reg has some issue for a friend
Post by: Bloo. on December 26, 2016, 05:58:05 pm

The best way to bring this to a staff member's attention is by PMing them all the details and information of your problem, as only they can handle emails and activation right now ^^

Title: Re: reg has some issue for a friend
Post by: Kerriki on December 26, 2016, 07:21:46 pm

Make sure that you used the correct email; typos are a common thing