Feral Heart

Help & Guidance => Game Help => Topic started by: Leshabear00 on January 03, 2017, 01:35:23 am

Title: I cant download the game
Post by: Leshabear00 on January 03, 2017, 01:35:23 am
I have no idea why but I cant download the game. When I click on the download tab, it doesn't seem to work. Despite what this says, I am not new here. I was here a while back.
Title: Re: I cant download the game
Post by: VortexAlive on January 03, 2017, 01:39:10 am
Here try this:
tinyurl.com/vtxTutorial (http://tinyurl.com/vtxTutorial)

It has several different download options available. =)
Title: Re: I cant download the game
Post by: Edolicious on January 03, 2017, 01:40:21 am
What happens specifically when you click on the download tab? Does it take you to a page called adfly?
Title: Re: I cant download the game
Post by: Leshabear00 on January 03, 2017, 01:42:47 am
It just takes me to a page that it says it cannot reach. I'm not entirely sure why it wont work after the update. That url did the same thing.
Title: Re: I cant download the game
Post by: Edolicious on January 03, 2017, 01:44:10 am
This is the link you're going to, correct?

http://feral-heart.com/index.php?option=com_content&view=article&id=23&Itemid=40
Title: Re: I cant download the game
Post by: VortexAlive on January 03, 2017, 01:44:47 am
My bad, I made a typo in the link, fixed it. x.x
Title: Re: I cant download the game
Post by: Morgra on January 03, 2017, 01:45:25 am
What browser are you using? If you're using Chrome, try opening the pages in Incognito mode.

Or, try opening it with a different browser altogether.
Title: Re: I cant download the game
Post by: Leshabear00 on January 03, 2017, 01:56:20 am
Yes. I tried that link. And the tinyurl it seems to be working but I'm not 100% sure. I'm currently using Microsoft Edge, and trying to get my chrome to work.
Title: Re: I cant download the game
Post by: Leshabear00 on January 03, 2017, 02:03:42 am
It seems to be working. Thank you so much, everyone.
Title: Re: I cant download the game
Post by: VortexAlive on January 03, 2017, 02:17:15 am
No problem! :D

Edit: nvmd! xD
Title: Re: I cant download the game
Post by: Leshabear00 on January 03, 2017, 02:18:46 am
Besides one thing. Can you guys connect to the server when you play?
Title: Re: I cant download the game
Post by: Edolicious on January 03, 2017, 02:23:06 am
Make sure you are logged into this while you play. Do not close out of it. Keep it up behind your game. You won't be able to connect to the server otherwise.

http://feral-heart.com/login/index.php
Title: Re: I cant download the game
Post by: Leshabear00 on January 03, 2017, 02:25:18 am
Thank you. I had accidently closed it.
Title: Re: I cant download the game
Post by: Morgra on January 03, 2017, 02:52:57 am
Glad you got it sorted out!

I also recommend using a tab refresher extension or website so the tab page doesn't time out. You may be okay as it doesn't happen to everyone.

I use Easy Auto Refresh for Chrome and you may be able to find some for your Edge browser or just a website like http://www.refreshthis.com/ (http://www.refreshthis.com/)
Title: Re: I cant download the game
Post by: Leshabear00 on January 03, 2017, 03:26:34 am
Ah. I feel like such a bother, but even when I reset my character it leads me to this black space. I really just feel like I'm bothering you all.
Title: Re: I cant download the game
Post by: Edolicious on January 03, 2017, 03:32:03 am
No worries! Hopefully we can get you on without issue soon.

In game, click on the feather button, then the home tab. Click reset home, then go home.

If that doesn't work, go to your user panel on the site ( http://www.feral-heart.com/user/index.php  ) and reset your characters' homes and send them home from there!

As of right now, your characters are still 'stuck' in the old maps, which no longer exist. Therefore, all you see is the black void. Once you send them to the new lonely cave by sending them home, you should be good to go.
Title: Re: I cant download the game
Post by: Leshabear00 on January 03, 2017, 04:01:56 am
It still isn't working. I've tried both ways. When I press go home, after pressing reset home in game, it says "Go home ?" then it says "Cannot find Map file."
Title: Re: I cant download the game
Post by: Morgra on January 03, 2017, 04:22:09 am
You might have to do a reinstall. If you have reset your home and it comes up with a "Cannot find Map file" error, I'm thinking a map file is missing from the folder which a reinstall could help fix.
Title: Re: I cant download the game
Post by: Leshabear00 on January 03, 2017, 04:23:45 am
Alright, I will try that.
Title: Re: I cant download the game
Post by: Morgra on January 03, 2017, 04:24:10 am
Hopefully that does it! Good luck
Title: Re: I cant download the game
Post by: Leshabear00 on January 03, 2017, 12:02:54 pm
It did work, thank you all for your help. This can be locked now.
Title: Re: I cant download the game
Post by: Kerriki on January 03, 2017, 09:03:13 pm
I'll be locking this now ^^