Feral Heart
Help & Guidance => Site/Forum Help => Topic started by: DiaperPins on January 09, 2017, 01:38:31 am
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I just created my account today, I was able to download the game and activate my account normally. I can log into forums and the game, but whenever I log into the site, it just sends me back to the login screen. The screen would go white for a couple seconds, and I would be back on the login page. How do I fix this?
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What login screen are you talking about? The login tab here? http://feral-heart.com/login/index.php (http://feral-heart.com/login/index.php)
Try using a different browser and seeing if it works
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What login screen are you talking about? The login tab here? http://feral-heart.com/login/index.php (http://feral-heart.com/login/index.php)
Try using a different browser and seeing if it works
Yeah, it's that screen. I have tried Safari, Puffin, and Chrome, but none worked.
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Do you have a smart phone or other device that connects to the internet that you could try it with?
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Do you have a smart phone or other device that connects to the internet that you could try it with?
I just attempted to login on my iPad but it still did the same thing. I got my friend to try it on her computer, but it did the same thing to her, while she can still log into her own account.
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You and another user appear to have the same problem. I recommend messaging a staff member. It seems to be an issue with your account.
Try checking your email and seeing if you got any kind of email about a password change. Some users have been sent this by Raz as there have been issues with accounts not becoming fully activated recently. If you didn't receive any email of that sorts, message a staff member.
I sent this message to another user's help thread that was having the same issue. It should apply to you as well.
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I suggest that you reset your password to one you will always remember, I recently managed to reset it and I was able to login to the 'Play Game' page! That might be the main problem for people as the Play Game page is case sensitive so what I'm thinking is that people are spelling their passwords wrong instead of what they really used!