Feral Heart

Help & Guidance => Game Help => Topic started by: IcaStig on January 09, 2017, 10:22:40 pm

Title: Losing connection for no reason.
Post by: IcaStig on January 09, 2017, 10:22:40 pm
I've started to have a really annoying issue. Like 4 days ago or a week Im not sure I started to just lose connection (The "Filed to connect to map server")  for no reason. I have the login page open and I've tried everything to fix it. I have a good internet connection and even if I had some kind of hiccup with it, it wouldnt last that long.

I've tried:
Another browser, re-installing, using my phone, cookies, the page is always open, I have auto refresher, restarting the router, restarting computer and maybe more idk.

It annoys me really much and I really need help.

If Im lucky I can be online for maximum 1 hour or 2, If Im very unlucky I cant be on even for 1 min.
This is not just in downloaded maps, this happens in the normal maps too.
Title: Re: Losing connection for no reason.
Post by: AshesRemain on January 09, 2017, 10:32:10 pm
I'm thinking it may have something to do with all of the site work going on lately, cause I've been having the same issues myself since site work really started. However I'm not 100 percent sure on that.
Title: Re: Losing connection for no reason.
Post by: IcaStig on January 09, 2017, 10:35:57 pm
I'm thinking it may have something to do with all of the site work going on lately, cause I've been having the same issues myself since site work really started. However I'm not 100 percent sure on that.


Oh yea, I forgot about that, it could be, I hope it is because I dont know what to do.
Title: Re: Losing connection for no reason.
Post by: AshesRemain on January 09, 2017, 10:46:17 pm
Well, from what all you've said, you are doing everything right so there should be no other reason it would be doing that. ^^;
Title: Re: Losing connection for no reason.
Post by: TwistedSorrowzz on January 09, 2017, 10:53:30 pm
I've actually had no problem with connection, Even with the site updates coming out.
It may just be because I have a WIFI booster. I'm not sure though.
Title: Re: Losing connection for no reason.
Post by: Whisperingwaves on January 09, 2017, 11:14:53 pm
This could be caused by the site work or a login timeout if the page isn't reloading. Mine will sometimes drop off as well, but, refreshing the page will usually bring you back to the login after this happens, usually. It can get annoying, but, it's for our safety.
Once the login is back up, login again and wait a few before trying to connect again. Hopefully this will help you out a bit.

~ Whisper
Title: Re: Losing connection for no reason.
Post by: IcaStig on January 10, 2017, 12:12:04 am
This could be caused by the site work or a login timeout if the page isn't reloading. Mine will sometimes drop off as well, but, refreshing the page will usually bring you back to the login after this happens, usually. It can get annoying, but, it's for our safety.
Once the login is back up, login again and wait a few before trying to connect again. Hopefully this will help you out a bit.

~ Whisper

But it never logs me out from the page though.
Title: Re: Losing connection for no reason.
Post by: TwistedSorrowzz on January 10, 2017, 12:13:55 am
This losing connection issue has been happening for many people, It's nothing to do with anything on your end, It's just the site updates that has made a little derp in the server connection.
Title: Re: Losing connection for no reason.
Post by: IcaStig on January 10, 2017, 07:26:01 pm
I hope whatever it is, it gets fixed becuase It's driving me insane. It's been doing it more today.