Feral Heart

Help & Guidance => Site/Forum Help => Topic started by: Slxshi on January 12, 2017, 10:51:51 pm

Title: Having Trouble with Log in
Post by: Slxshi on January 12, 2017, 10:51:51 pm

So recently I have noticed that the log in site has been acting up for me and I noticed that it's messing up for others as well. I have been having this problem all week so far. I am able to log in, but it logs me out a second later. I've even tried pulling up a site that refreshed pages, but it doesn't help for long before it refreshes too soon for the time I set (2 is the lowest). I'm honesty getting highly irritated with it and I'm wondering if it's getting fixed or they aren't sure what's going on?

Title: Re: Having Trouble with Log in
Post by: TwistedSorrowzz on January 12, 2017, 10:58:30 pm

1) Try using a new browser
2) Try clearing your cache and cookies
3) Check your email for any thing from FeralHeart
4) Change your password

If these don't work I'm sure some other people will have some ideas. 

Title: Re: Having Trouble with Log in
Post by: VortexAlive on January 12, 2017, 11:11:11 pm

You can also try using a tab refreshing browser extension instead of a website and setting it to refresh the login page every 40 secs or less, I use Easy Auto Refresh for Google Chrome.

Edit: As for it logging you out in under 1 second... I unsure of what could be causing that but some browsers work better than others for certain things.
--Does it log you out while you are looking at it or when you open the game?

Title: Re: Having Trouble with Log in
Post by: Kynvuu on January 13, 2017, 12:51:31 am

Make sure that any proxies on your web browser are disabled as well c: