Feral Heart

Help & Guidance => Site/Forum Help => Topic started by: Xathra on January 24, 2017, 01:54:36 am

Title: Unable to login to my account (PLEASE HELP!!!!)
Post by: Xathra on January 24, 2017, 01:54:36 am
Okay so.... I tried to reset my username on my other account, which is named Mandatory, to ~^CallMeMaster^~. However, after I reset it, it's not letting me login with my Mandatory username OR my new one! CAN SOMEONE PLEASE HELP!!!???
Title: Re: Unable to login to my account (PLEASE HELP!!!!)
Post by: Astraea on January 24, 2017, 02:11:41 am
Aye, quite a few people have had this problem due to the recent forum updates.

The few things I can suggest are:

- Changing to a different browser
- Deleting browser cookies
- Try logging in with your old username?

If this all doesn't work, contact a staff. ^-^
Good luck.~ <3
Title: Re: Unable to login to my account (PLEASE HELP!!!!)
Post by: Bloo. on January 24, 2017, 06:15:59 pm
Sometimes odd characters can mess with the game. Try changing your username again but remove the carrots (^)
Title: Re: Unable to login to my account (PLEASE HELP!!!!)
Post by: Kynvuu on January 24, 2017, 08:04:11 pm
Is your password more than 16 characters long? Those that are more than 16 characters long will not work, so you may want to consider changing that if that is the case c:
Title: Re: Unable to login to my account (PLEASE HELP!!!!)
Post by: Enoki on January 24, 2017, 09:19:03 pm
Adding on to Kyn. They reminded me of something and I think that y'er username is too long. Usernames with 16+ characters will not work in game. Try shortening y'er username and see if 'twill let ye log in.