Feral Heart

Help & Guidance => Game Help => Topic started by: Emofoxgaming on February 06, 2017, 11:25:56 pm

Title: cant connect to front server?????
Post by: Emofoxgaming on February 06, 2017, 11:25:56 pm
it wont let me connect even though i have everything typed right and it just tells me that it cant connect to front server and ive tried countless times, i have no proxies active and nothing changes. please help ;-;
Title: Re: cant connect to front server?????
Post by: D-ead7Dog on February 06, 2017, 11:27:05 pm
Are you logged in through here too?
http://www.feral-heart.com/login
You need to keep this up and logged in to be able to play each time.

The reason i ask is because it says you registered yesterday. So you might not know about that. :)
Title: Re: cant connect to front server?????
Post by: barghosts on February 07, 2017, 03:18:34 am
to add onto what D-ead said above, make sure you don't have anything running in the background as it can slow down your computer's performance and make everything load and/or not connect properly
Title: Re: cant connect to front server?????
Post by: Emofoxgaming on February 07, 2017, 06:59:58 am
im not exactly new.. i had a older acc also this has never happened before to me and ive played about 2 months on fh but my old acc broke
Title: Re: cant connect to front server?????
Post by: VortexAlive on February 07, 2017, 07:59:53 am
So you are staying logged into this while you play (and making sure it doesn't log out before you can log in.)?
https://feral-heart.com/login/index.php (https://feral-heart.com/login/index.php)

don't have anything running in the background
This includes extra internet tabs but excludes the "play game" tab which is required to play the game.

Other than this, I'm not sure how to help atm. If this persists you may want to try pming a staffer, they might be able to better explain/help with this.
Title: Re: cant connect to front server?????
Post by: Rostova on February 07, 2017, 06:37:45 pm
If the problem persists, try using a different browser or deleting cookies.
Title: Re: cant connect to front server?????
Post by: Emofoxgaming on February 07, 2017, 09:41:17 pm
ok the log in site works it litterally the game itself and it seems to not want to connect to the game
Title: Re: cant connect to front server?????
Post by: Morgra on February 07, 2017, 09:43:56 pm
ok the log in site works it litterally the game itself and it seems to not want to connect to the game


Make sure you double check on the login page when it tells you that you can't connect to see if it logged you out. Also, you need to wait a couple minutes after logging in to the login tab before you open the game client and log in there.
Title: Re: cant connect to front server?????
Post by: Emofoxgaming on February 07, 2017, 11:37:06 pm
sigh. nothing is working
Title: Re: cant connect to front server?????
Post by: Morgra on February 07, 2017, 11:39:37 pm
sigh. nothing is working


Maybe try resetting your router or disabling your firewall temporarily?
Title: Re: cant connect to front server?????
Post by: D-ead7Dog on February 08, 2017, 12:02:16 am
sigh. nothing is working


You may need to contact Razmirz.
This same thing happened to me.
Title: Re: cant connect to front server?????
Post by: razmirz on February 08, 2017, 01:30:05 am
open this
https://feral-heart.com/myip/

and run this
https://feral-heart.com/myip.zip
both should give you an IP and both IP's should match.
Title: Re: cant connect to front server?????
Post by: Emofoxgaming on February 08, 2017, 04:23:45 pm
ive tried that.should i uninstall?
Title: Re: cant connect to front server?????
Post by: Emofoxgaming on February 08, 2017, 04:24:27 pm
i mean its nothing with wi-fi its the game itself not letting me log in and its been like this
Title: Re: cant connect to front server?????
Post by: razmirz on February 08, 2017, 05:33:09 pm
You didn't answer if they match or not.

Did you get back two IP's?
If not what did you get back?

Did the IP's match?
Title: Re: cant connect to front server?????
Post by: Emofoxgaming on February 08, 2017, 07:43:19 pm
how do i do that?
Title: Re: cant connect to front server?????
Post by: D-ead7Dog on February 08, 2017, 09:28:46 pm
how do i do that?

All you gotta do is just open what he said to open and it'll give you an IP address in a second tab.
Then you run the second program [not save it] and it'll give you a second IP address.
And then you just tell him if they match or not.

One is your Feralheart IP address and one is your computer IP address.
Title: Re: cant connect to front server?????
Post by: Emofoxgaming on February 08, 2017, 11:29:25 pm
no it doesnt match