Feral Heart

Help & Guidance => Game Help => Topic started by: FlewToTheCity on February 07, 2017, 03:20:25 am

Title: Update Username Issues
Post by: FlewToTheCity on February 07, 2017, 03:20:25 am

So I have gone to log in on a new computer on my usual account, Following the instructions but it seems to be not working. I go to 'Update' my account and the page is just a dead end? Is their something I am doing wrong?

I click 'Play game', Sign in per usual. Then it sends me to a different login page with the following: "Your username contains symbols known to cause issues with feralheart. Please click here to update your username.", Still following the instructions I do as asked and this link leads me to a third log in page which seems to be a dead end. Every time I put in my username and password it just asks to do it again. Am I meant to 'update' it here or log into another page?

(http://orig02.deviantart.net/11d6/f/2017/037/1/0/new_canvas_by_charlietiel-day5tay.png)
(http://orig10.deviantart.net/61b0/f/2017/037/8/f/new_canvas2_by_charlietiel-day5tau.png)

Title: Re: Update Username Issues
Post by: Morgra on February 07, 2017, 03:22:54 am

I'm not familiar with that update username page. Maybe try entering the change username feature through the user panel on the top right of the homepage. After you click it it will ask you to log in and then take you to a page where you can adjust your username, change the email, password or reset your account.

Title: Re: Update Username Issues
Post by: D-ead7Dog on February 07, 2017, 03:24:21 am

I tried to log in too [through the Home page where you would log in to change username] and it seems to be causing issues at the moment. I would try again later or tomorrow. Might be solved itself by then.
Or Raz might be messing with the site :P

But just as a safe than sorry thing i would suggest using ones without symbols when changing the username.