There's no need for a poll on this thread.
But you need the PlayGame tab open:
https://feral-heart.com/login/index.php
Second with what Sammy said, keep that play game tab open as you have Feralheart open.
A page refresher add-on might be useful as it refreshes every so often!
If this doesn't work; feel free to take it up with staff as they will help!
Hope it figures out for ye<3