Feral Heart

Help & Guidance => Game Help => Topic started by: Torukk on February 10, 2017, 06:21:40 pm

Title: User issues
Post by: Torukk on February 10, 2017, 06:21:40 pm

Hi! I have an account the name is GoldenMist_1000 and i believe it's been hacked as I can no longer log into it. Is there anyway you can help and update the email to my current one?Unfortunately I don't remember the old email for it  :-\

Title: Re: User issues
Post by: Bloo. on February 10, 2017, 06:28:17 pm

So you were able to login to it before? You can change your email via the user panel, though I've not tried it yet so I'm unsure if it requires you to know your old account.

I'd assume as long as you know your password you can change it no problem, although users are literally unable to hack into your account unless you gave out your password.

Title: Re: User issues
Post by: Torukk on February 17, 2017, 02:41:56 pm

I tried typing in my password but no matter what it won't log me in so I can't change my email. I mean I have this account as a back up thank god but id like my old account back and I'm not sure what to do about it

Title: Re: User issues
Post by: Astraea on February 17, 2017, 03:13:50 pm

Your old account may have possibly gotten deleted if it was inactive, staff have been doing that with most old and inactive accounts. You can always PM a staffer about this.
Hope it works out for ye, but you can change you username VIA User Panel. ^-^

Title: Re: User issues
Post by: PrettyReckless on February 17, 2017, 03:27:11 pm

I have sent you a PM.