Feral Heart

Help & Guidance => Game Help => Topic started by: kelsey6606 on February 16, 2017, 04:09:58 am

Title: Can't login
Post by: kelsey6606 on February 16, 2017, 04:09:58 am

I can't log in on my account to play for several months now it keeps saying it can't connect to front server i tried different computers but nothing everywhere where i try to log in it says: failed to connect the front server
What is this i really wanna play by now

Title: Re: Can't login
Post by: VortexAlive on February 16, 2017, 04:20:05 am

Hello there, be sure to have the most up to date version of the game (v1.15), found here: https://feral-heart.com/index.php?option=com_content&view=article&id=23&Itemid=40

and be sure to log in using this page here: https://feral-heart.com/login/index.php
Leave the above page open & logged in while you play!

Title: Re: Can't login
Post by: Astraea on February 16, 2017, 04:36:24 am

Would also recommend switching browsers, re-installing the game, making sure your proxy is off for the game, and do keep the play tab open as you play, or else you won't connect! This is due to a recent hacking, more info about the update can be found in the news section of le forum.

Let us know if it fixes! <3 c:

Title: Re: Can't login
Post by: G4RG0YLE on February 16, 2017, 09:50:01 am

Both floofs above have pretty much summed up the various ways you can solve your problem,
however, another good way of preventing the 'Failed to connect to front server' is to make sure that, while the login tab on your browser is open; open FeralHeart on top of the window and do not minimise it. Of course, sometimes this isn't necessary but I find it usually makes the logging in process faster/easier.

Hope you can start playing the game soon floof!