Feral Heart

Help & Guidance => Game Help => Topic started by: Minecraft wolf on March 16, 2017, 04:16:00 pm

Title: Will I have to register all over again?
Post by: Minecraft wolf on March 16, 2017, 04:16:00 pm
Okay, so I've recently re-downloaded FH after a long time of being away-- about 2 and a half years- I realized every time I tried logging into the actual game it kept giving the same message. "Failure to connect to front server" So I did some research, I didn't want to jump to conclusions and be like "Wow, this dumb game isn't working" (This game isn't dumb I've always loved it, high school has just kept me busy, hence why I haven't been on it in like.... forever)

Anyways, after doing some looking around I believe I found the problem. I discovered that after 18 months of inactivity (2 years) your account automatically deletes itself. This would make sense and all, but if that's the case then why am I still able to long on to here? Does this also mean I have to wait around for registration to open again?
Title: Re: Will I have to register all over again?
Post by: xFallenAngel on March 16, 2017, 04:20:00 pm
I always get the same message whenever I try to log into the game, however I wasn't away for more than a day or two when that message came up. It's been around a year and I haven't been able to find a solution because I made a new account but it still gives me the same message prompt.

Sorry to hear the same problem is happening to you :(
Title: Re: Will I have to register all over again?
Post by: sanrio on March 16, 2017, 04:32:03 pm
Well you could try using the Play Game tab if you haven't already.
https://feral-heart.com/login/index.php
But if that doesn't work then you can try contacting a mod or waiting till registration is open again. 
Title: Re: Will I have to register all over again?
Post by: Snoozysnore on March 16, 2017, 04:32:49 pm
Aw, beat me to it ^
But yes, I believe that is your issue. It's an extra security measure that is now needed to log into the game itself
Title: Re: Will I have to register all over again?
Post by: Minecraft wolf on March 16, 2017, 04:36:12 pm
Yeah, sadly I already tried the game tab as well. Fallen Angel, I hope this thing gets fixed soon, Feral Heart has always been a loved memory of mine.

Thank you, both of you, hopefully this'll work, if not then I'll  be a very sad potato
Title: Re: Will I have to register all over again?
Post by: G4RG0YLE on March 16, 2017, 04:36:57 pm
Okay, so I've recently re-downloaded FH after a long time of being away-- about 2 and a half years- I realized every time I tried logging into the actual game it kept giving the same message. "Failure to connect to front server" So I did some research, I didn't want to jump to conclusions and be like "Wow, this dumb game isn't working" (This game isn't dumb I've always loved it, high school has just kept me busy, hence why I haven't been on it in like.... forever)

Anyways, after doing some looking around I believe I found the problem. I discovered that after 18 months of inactivity (2 years) your account automatically deletes itself. This would make sense and all, but if that's the case then why am I still able to long on to here? Does this also mean I have to wait around for registration to open again?

I'm not sure if this is actually possible, but what you could do is trying contacting a Member of Staff (https://feral-heart.com/index.php?option=com_content&view=article&id=28&Itemid=52) (preferably an Administrator) and see if it's possible to regain an account; although when deleted I don't think it can be retrieved, and I do believe you'll have to register again.
Apologies for that inconvenience, yet after 18 months; there can be an impression that you won't be returning at all, so that's why it's automatically deleted from the game server.

I always get the same message whenever I try to log into the game, however I wasn't away for more than a day or two when that message came up. It's been around a year and I haven't been able to find a solution because I made a new account but it still gives me the same message prompt.

Sorry to hear the same problem is happening to you :(

You could try making your own thread regarding your issue in the Game Help (https://feral-heart.com/smf/index.php?board=24.0) section of the forums, as it seems that you might be going through a different problem since you haven't been away for longer than 18 months.
Nevertheless, make sure you're logging into the Login Page (https://feral-heart.com/login/index.php) with your game account and having this tab open in your browser before you try and succeed in logging into the game server - once you've finished playing and have logged off of the FeralHeart game, only then can you close the tab and the browser you're using it in.
Title: Re: Will I have to register all over again?
Post by: xFallenAngel on March 16, 2017, 05:00:57 pm
My game is working now thank you for all the suggestions! Everything has changed so much but I'm glad I can play again.
Title: Re: Will I have to register all over again?
Post by: Minecraft wolf on March 16, 2017, 05:08:32 pm
Hooray! I'm glad it's working for you now xFallenAngel. I hope once I make a new account everything should be all hunky-dory as well
Title: Re: Will I have to register all over again?
Post by: PistolWolfInsane on March 16, 2017, 06:08:03 pm
Okay.....so I made this new account, tried it, and its still saying failing to connect to front server..... what do I do now?
Title: Re: Will I have to register all over again?
Post by: G4RG0YLE on March 16, 2017, 06:15:02 pm
Nevertheless, make sure you're logging into the Login Page (https://feral-heart.com/login/index.php) with your game account and having this tab open in your browser before you try and succeed in logging into the game server - once you've finished playing and have logged off of the FeralHeart game, only then can you close the tab and the browser you're using it in.
Title: Re: Will I have to register all over again?
Post by: PistolWolfInsane on March 16, 2017, 06:20:31 pm
AH, I'm a doof, thank you very much! It's working, I missed feral heart  so much. Thank  you very much!!!
Title: Re: Will I have to register all over again?
Post by: G4RG0YLE on March 16, 2017, 06:40:49 pm
No problem at all! I'm glad you've successfully resolved your problem.
Title: Re: Will I have to register all over again?
Post by: Morgra on March 16, 2017, 07:15:35 pm
Locking this up for ya as this seems to have been solved!