Can you give us some more information on your problem? It can help us resolve the issue quickly.
Anyway, it could be your cache or cookies causing the problem.
Can you give us some more information on your problem? It can help us resolve the issue quickly.
Anyway, it could be your cache or cookies causing the problem.
I: First I wanted to get my second account a new username, changing to (originally MythexNACL) MythexMoon.
II: When I wanted to play the game on this account, at first it wouldn't let me in because it kept saying my password was wrong when it wasn't. But when I clicked 'Log in' after that message, it says I can't connect.
III: I've already tried to reset this username to something else and changing it, but I don't know anything else ~
1) Try opening the Play Game tab and waiting a few minutes before trying to login.
2) You need to open the Play Game tab BEFORE you open FeralHeart otherwise it won't connect. (A bit silly, I know.)
3) Make sure you're trying the password correctly.
4) Try using your old and new username in case FeralHeart hasn't quite registered it yet.
5) When you use the Play Game tab make sure that you're logged into it using the account you want to login for FH. (If that doesn't make sense please ask me to explain it further.)
1) Try opening the Play Game tab and waiting a few minutes before trying to login.
2) You need to open the Play Game tab BEFORE you open FeralHeart otherwise it won't connect. (A bit silly, I know.)
3) Make sure you're trying the password correctly.
4) Try using your old and new username in case FeralHeart hasn't quite registered it yet.
5) When you use the Play Game tab make sure that you're logged into it using the account you want to login for FH. (If that doesn't make sense please ask me to explain it further.)
it's not working
I'm really not sure what the problem is then.
I've told you everything that I can, hopefully someone will come along soon and help you.
I wish you luck!
I'm really not sure what the problem is then.
I've told you everything that I can, hopefully someone will come along soon and help you.
I wish you luck!
thanks, the weird thing is all my other accounts work
Now it's only working in the grounds map and not other maps (my account)
cherika valley and eastern pass doesn't work~
(Lost connection to the server)
Good to know you can actually connect. Is it just The Grounds? Try testing what maps you can get into. Though, I should probably note, as of around an hour ago, maybe slightly less, Cherika Valley and Eastern Pass seem to temporarily be 'down'. People are having issues connecting to both maps at current.
Don't worry too much about this. Multiple other users are noticing this issue as well. The issue is also occurring in Cherika Valley, for those who may stumble here. Just be sure to use the user panel and reset your character's destination if you're wanting to use that character in particular. This will very likely be a temporary issue, but I've addressed it to Raz not so long ago. Just have fun and roleplay in other maps best as possible.
But yes, try to see if you can get into the maps; Lonely Cave, Seaside Grove, Ficho Tunnel. If not, it could be that your computer cannot really handle the objects placed into them particular maps. Lonely Cave and The Grounds were specifically built so users with not so good tech can play in there easy or lag free. (Other than the vast amount of users who seem to have kept populated there).
On the other hand, if you can get into those maps, let us know and be sure to update us on whether or not this issue is resolved (despite being able to connect to Cherika and Eastern Pass, being a temporary issue for all users).
Edit: The issue with not being able to connect to or enter Cherika Valley and Eastern Pass has been fixed after a server restart.
Now it's only working in the grounds map and not other maps (my account)
cherika valley and eastern pass doesn't work~
(Lost connection to the server)
Good to know you can actually connect. Is it just The Grounds? Try testing what maps you can get into. Though, I should probably note, as of around an hour ago, maybe slightly less, Cherika Valley and Eastern Pass seem to temporarily be 'down'. People are having issues connecting to both maps at current.
Don't worry too much about this. Multiple other users are noticing this issue as well. The issue is also occurring in Cherika Valley, for those who may stumble here. Just be sure to use the user panel and reset your character's destination if you're wanting to use that character in particular. This will very likely be a temporary issue, but I've addressed it to Raz not so long ago. Just have fun and roleplay in other maps best as possible.
But yes, try to see if you can get into the maps; Lonely Cave, Seaside Grove, Ficho Tunnel. If not, it could be that your computer cannot really handle the objects placed into them particular maps. Lonely Cave and The Grounds were specifically built so users with not so good tech can play in there easy or lag free. (Other than the vast amount of users who seem to have kept populated there).
On the other hand, if you can get into those maps, let us know and be sure to update us on whether or not this issue is resolved (despite being able to connect to Cherika and Eastern Pass, being a temporary issue for all users).
Edit: The issue with not being able to connect to or enter Cherika Valley and Eastern Pass has been fixed after a server restart.
Ah I see, well after a little later I will see if Cheri and Eastern will work again. Thank you! I though my account was crap. I hope there is a good update soon, also I will let people know here if it works again or not